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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

North House Surgery and Park Street cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureNorth House SurgeryHG4 1HL×Park StreetHG4 2AX×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade89.8likely range 84.4 to 92.8116 survey answers89.6likely range 85.4 to 92.3109 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good91.9%likely range 84.3% to 96.0%, 116 answers92.4%likely range 86.6% to 95.9%, 109 answers
Access (mean of the two below)84.8%likely range 81.2% to 87.5%83.0%likely range 78.8% to 86.3%
Appointments within two weeks of booking83.0%likely range 78.2% to 86.9%, 4,323 appointments83.9%likely range 77.6% to 88.6%, 2,598 appointments
Calls answered by the practice86.5%likely range 81.2% to 90.4%, 4,380 calls82.1%likely range 76.4% to 86.6%, 4,465 calls
More survey questions (not part of the grade)
Getting through on the phone85.5%likely range 76.6% to 91.4%, 113 answers86.5%likely range 79.4% to 91.4%, 106 answers
Reception and admin team92.3%likely range 84.9% to 96.3%, 115 answers96.5%likely range 91.8% to 98.6%, 109 answers
Having a preferred professional26.7%likely range 18.6% to 36.7%, 115 answers38.6%likely range 30.6% to 47.2%, 109 answers
Seeing your preferred professional48.8%likely range 30.6% to 67.2%, 34 answers50.3%likely range 36.8% to 63.7%, 43 answers
Knowing the next step96.5%likely range 90.2% to 98.8%, 114 answers92.8%likely range 86.9% to 96.1%, 108 answers
Contacting the practice92.1%likely range 84.6% to 96.1%, 116 answers91.8%likely range 85.7% to 95.4%, 108 answers
Wait for an appointment87.6%likely range 78.7% to 93.1%, 106 answers80.4%likely range 72.5% to 86.5%, 104 answers
Being listened to89.1%likely range 80.9% to 94.1%, 113 answers94.0%likely range 88.4% to 97.0%, 105 answers
Care and concern98.2%likely range 92.8% to 99.6%, 113 answers94.2%likely range 88.6% to 97.1%, 106 answers
Confidence and trust93.1%likely range 85.7% to 96.8%, 113 answers97.4%likely range 92.9% to 99.1%, 105 answers
Involvement in decisions100.0%likely range 95.6% to 100.0%, 109 answers97.5%likely range 92.9% to 99.1%, 101 answers
Needs met97.0%likely range 91.0% to 99.0%, 114 answers96.4%likely range 91.5% to 98.5%, 104 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.1%likely range 83.9% to 98.7%, 41 patients96.7%likely range 88.8% to 99.1%, 61 patients
Children at 18 months97.7%likely range 87.9% to 99.6%, 43 patients92.5%likely range 82.1% to 97.0%, 53 patients
Children at 5 years97.3%likely range 90.8% to 99.3%, 75 patients91.5%likely range 82.8% to 96.1%, 71 patients
Women aged 25 to 4975.3%likely range 72.6% to 77.8%, 1,055 patients75.5%likely range 72.9% to 78.1%, 1,047 patients
Women aged 50 to 6479.9%likely range 77.2% to 82.4%, 882 patients78.2%likely range 75.2% to 80.9%, 801 patients
Facts (NHS England, not part of the grade)
Registered patients8,732August 20267,825August 2026
Primary care networkRipon & Masham PCNRipon & Masham PCN
Phone01765 69066601765 692337
Friends and Family Test (its own feedback)85.3% good or very good34 answers, June 202691.1% good or very good56 answers, June 2026
Appointments (one month)5,475 in August 2026Same day 42.3%; face to face 55.0%4,199 in August 2026Same day 48.7%; face to face 71.1%
Antibiotic items per STAR-PU (one year)0.74England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.8 qualified permanent9.0 including trainees and locums1,502 patients per permanent GP4.1 qualified permanent9.7 including trainees and locums1,892 patients per permanent GP
CQC rating (a separate source)–Good

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences