Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
North Croydon Medical Centre and Eversley Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | North Croydon Medical CentreCR7 7HQ× | Eversley Medical CentreCR7 6AR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.7likely range 73.6 to 84.4105 survey answers | 80.3likely range 70.2 to 87.093 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.9%likely range 69.4% to 84.5%, 105 answers | 79.5%likely range 65.2% to 88.9%, 93 answers |
| Access (mean of the two below) | 83.7%likely range 79.5% to 87.1% | 82.0%likely range 77.7% to 85.5% |
| Appointments within two weeks of booking | 86.8%likely range 81.9% to 90.6%, 3,518 appointments | 94.4%likely range 89.8% to 97.0%, 2,521 appointments |
| Calls answered by the practice | 80.5%likely range 73.5% to 86.1%, 3,131 calls | 69.6%likely range 62.2% to 76.0%, 3,498 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.6%likely range 50.2% to 68.3%, 101 answers | 38.6%likely range 25.5% to 53.7%, 92 answers |
| Reception and admin team | 76.6%likely range 67.9% to 83.5%, 103 answers | 82.2%likely range 67.7% to 91.0%, 88 answers |
| Having a preferred professional | 56.2%likely range 46.9% to 65.0%, 104 answers | 45.2%likely range 31.3% to 59.9%, 93 answers |
| Seeing your preferred professional | 31.6%likely range 20.6% to 45.3%, 49 answers | 22.5%likely range 9.7% to 44.0%, 46 answers |
| Knowing the next step | 87.9%likely range 80.0% to 92.9%, 92 answers | 73.8%likely range 58.6% to 84.9%, 88 answers |
| Contacting the practice | 72.5%likely range 63.4% to 80.0%, 101 answers | 68.7%likely range 53.7% to 80.5%, 93 answers |
| Wait for an appointment | 60.8%likely range 51.1% to 69.7%, 95 answers | 73.2%likely range 57.0% to 85.0%, 78 answers |
| Being listened to | 83.0%likely range 74.9% to 88.9%, 101 answers | 84.7%likely range 70.8% to 92.6%, 90 answers |
| Care and concern | 80.9%likely range 72.4% to 87.2%, 99 answers | 83.4%likely range 69.3% to 91.8%, 90 answers |
| Confidence and trust | 88.1%likely range 80.6% to 93.0%, 98 answers | 93.9%likely range 82.0% to 98.1%, 87 answers |
| Involvement in decisions | 83.5%likely range 75.1% to 89.5%, 94 answers | 88.2%likely range 74.7% to 95.0%, 87 answers |
| Needs met | 85.9%likely range 78.1% to 91.2%, 100 answers | 92.7%likely range 80.6% to 97.5%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.3%likely range 75.0% to 90.6%, 83 patients | 63.3%likely range 52.3% to 73.1%, 79 patients |
| Children at 18 months | 70.8%likely range 58.8% to 80.4%, 65 patients | 78.5%likely range 68.2% to 86.1%, 79 patients |
| Children at 5 years | 57.5%likely range 46.6% to 67.7%, 80 patients | 66.3%likely range 56.5% to 74.9%, 98 patients |
| Women aged 25 to 49 | 54.4%likely range 51.8% to 56.9%, 1,494 patients | 51.0%likely range 48.7% to 53.3%, 1,818 patients |
| Women aged 50 to 64 | 71.0%likely range 67.1% to 74.7%, 542 patients | 71.3%likely range 68.4% to 74.0%, 968 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,632August 2026 | 9,814August 2026 |
| Primary care network | Mayday South PCN | Mayday South PCN |
| Phone | 0844 4773485 | 020 86841172 |
| Friends and Family Test (its own feedback) | 84.2% good or very good183 answers, June 2026 | 92.1% good or very good619 answers, June 2026 |
| Appointments (one month) | 6,389 in August 2026Same day 51.2%; face to face 32.3% | 3,651 in August 2026Same day 27.3%; face to face 57.5% |
| Antibiotic items per STAR-PU (one year) | 0.58England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.0 qualified permanent1.3 including trainees and locums7,632 patients per permanent GP | 4.9 qualified permanent8.1 including trainees and locums2,011 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.