Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
New Road Surgery Bromsgrove and Churchfields Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | New Road Surgery BromsgroveB60 2JS× | Churchfields SurgeryB61 0AZ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.5likely range 68.9 to 87.499 survey answers | 82.8likely range 73.4 to 88.999 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.3%likely range 64.8% to 91.1%, 99 answers | 80.9%likely range 67.4% to 89.6%, 99 answers |
| Access (mean of the two below) | 78.4%likely range 74.8% to 81.5% | 87.2%likely range 84.3% to 88.8%Clearly higher |
| Appointments within two weeks of booking | 98.8%likely range 95.5% to 99.7%, 2,252 appointments | 96.7%likely range 93.8% to 98.3%, 3,933 appointments |
| Calls answered by the practice | 57.8%likely range 51.4% to 64.0%, 4,843 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.6%likely range 50.0% to 81.3%, 95 answers | 70.7%likely range 55.8% to 82.2%, 91 answers |
| Reception and admin team | 84.8%likely range 68.3% to 93.5%, 94 answers | 85.3%likely range 72.2% to 92.9%, 96 answers |
| Having a preferred professional | 19.4%likely range 9.4% to 35.8%, 100 answers | 34.2%likely range 22.2% to 48.6%, 99 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 32.0%likely range 13.7% to 58.1%, 31 answers |
| Knowing the next step | 93.0%likely range 78.8% to 98.0%, 97 answers | 89.0%likely range 76.6% to 95.2%, 96 answers |
| Contacting the practice | 77.6%likely range 60.6% to 88.6%, 98 answers | 82.5%likely range 69.2% to 90.9%, 98 answers |
| Wait for an appointment | 77.7%likely range 60.1% to 89.0%, 91 answers | 87.4%likely range 74.7% to 94.2%, 97 answers |
| Being listened to | 92.6%likely range 77.9% to 97.8%, 94 answers | 95.2%likely range 84.8% to 98.6%, 97 answers |
| Care and concern | 87.7%likely range 71.6% to 95.3%, 92 answers | 94.6%likely range 83.9% to 98.3%, 97 answers |
| Confidence and trust | 94.3%likely range 80.0% to 98.6%, 92 answers | 95.1%likely range 84.7% to 98.6%, 98 answers |
| Involvement in decisions | 94.1%likely range 79.7% to 98.5%, 92 answers | 94.3%likely range 83.2% to 98.2%, 93 answers |
| Needs met | 94.0%likely range 79.9% to 98.4%, 95 answers | 96.0%likely range 85.9% to 98.9%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.5%likely range 85.8% to 96.1%, 106 patients | 91.2%likely range 82.1% to 95.9%, 68 patients |
| Children at 18 months | 92.4%likely range 85.1% to 96.3%, 92 patients | 92.0%likely range 83.6% to 96.3%, 75 patients |
| Children at 5 years | 97.5%likely range 93.0% to 99.2%, 122 patients | 92.2%likely range 85.3% to 96.0%, 102 patients |
| Women aged 25 to 49 | 77.1%likely range 75.2% to 78.9%, 1,916 patients | 77.1%likely range 74.9% to 79.1%, 1,495 patients |
| Women aged 50 to 64 | 83.6%likely range 81.5% to 85.6%, 1,302 patients | 79.9%likely range 77.4% to 82.2%, 1,061 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,149August 2026 | 11,556August 2026 |
| Primary care network | Redditch & Bromsgrove & District PCN | Redditch & Bromsgrove & District PCN |
| Phone | 01527 575800 | 01527 872163 |
| Friends and Family Test (its own feedback) | 94.5% good or very good91 answers, June 2026 | 90.7% good or very good54 answers, June 2026 |
| Appointments (one month) | 5,480 in August 2026Same day 33.2%; face to face 62.7% | 5,721 in August 2026Same day 47.0%; face to face 48.5% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.96England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.7 qualified permanent9.8 including trainees and locums1,510 patients per permanent GP | 7.8 qualified permanent9.5 including trainees and locums1,489 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.