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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Musters Medical Practice and Castle Healthcare Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureMusters Medical PracticeNG2 7SD×Castle Healthcare PracticeNG2 7SD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.5likely range 74.1 to 85.4126 survey answers80.9likely range 65.0 to 86.495 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good79.6%likely range 70.6% to 86.3%, 126 answers89.7%likely range 67.1% to 97.4%, 95 answers
Access (mean of the two below)82.6%likely range 77.7% to 86.3%Clearly higher60.1%likely range 56.0% to 63.9%
Appointments within two weeks of booking83.6%likely range 76.6% to 88.8%, 2,175 appointmentsClearly higher69.6%likely range 65.5% to 73.4%, 7,943 appointments
Calls answered by the practice81.5%likely range 74.8% to 86.7%, 3,380 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone51.7%likely range 41.9% to 61.4%, 124 answers89.2%likely range 65.6% to 97.3%, 89 answers
Reception and admin team77.7%likely range 68.5% to 84.8%, 124 answers92.7%likely range 70.4% to 98.6%, 92 answers
Having a preferred professional31.1%likely range 22.8% to 40.8%, 126 answers30.7%likely range 14.0% to 54.7%, 95 answers
Seeing your preferred professional40.4%likely range 25.0% to 58.0%, 40 answersNot shown: fewer than 30 answers
Knowing the next step78.5%likely range 69.2% to 85.6%, 120 answers89.3%likely range 66.1% to 97.3%, 92 answers
Contacting the practice68.4%likely range 58.7% to 76.7%, 126 answers87.4%likely range 64.1% to 96.4%, 93 answers
Wait for an appointment64.2%likely range 53.8% to 73.4%, 113 answers74.3%likely range 48.9% to 89.7%, 86 answers
Being listened to90.0%likely range 82.4% to 94.5%, 122 answers95.0%likely range 73.5% to 99.2%, 93 answers
Care and concern88.4%likely range 80.4% to 93.3%, 122 answers94.1%likely range 72.2% to 99.0%, 92 answers
Confidence and trust90.5%likely range 83.0% to 94.9%, 123 answers98.8%likely range 78.9% to 99.9%, 93 answers
Involvement in decisions89.4%likely range 81.3% to 94.2%, 114 answers97.2%likely range 76.1% to 99.7%, 90 answers
Needs met96.5%likely range 90.8% to 98.7%, 125 answers98.7%likely range 78.6% to 99.9%, 92 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.6%likely range 83.9% to 96.8%, 68 patients90.6%likely range 84.5% to 94.4%, 138 patients
Children at 18 months81.1%likely range 68.6% to 89.4%, 53 patients94.5%likely range 88.5% to 97.5%, 109 patients
Children at 5 years85.2%likely range 74.3% to 92.0%, 61 patients85.9%likely range 79.4% to 90.6%, 149 patients
Women aged 25 to 4972.4%likely range 70.0% to 74.6%, 1,433 patients77.6%likely range 76.0% to 79.2%, 2,654 patients
Women aged 50 to 6483.4%likely range 81.0% to 85.6%, 1,000 patients84.5%likely range 82.8% to 86.1%, 1,855 patients
Facts (NHS England, not part of the grade)
Registered patients9,200August 202617,766August 2026
Primary care networkRushcliffe PCNRushcliffe PCN
Phone0115 98141240115 8832626
Friends and Family Test (its own feedback)93.8% good or very good80 answers, June 202690.0% good or very good10 answers, June 2026
Appointments (one month)4,216 in August 2026Same day 47.8%; face to face 58.4%11,888 in August 2026Same day 52.5%; face to face 65.4%
Antibiotic items per STAR-PU (one year)0.65England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.3 qualified permanent7.2 including trainees and locums1,751 patients per permanent GP11.7 qualified permanent18.1 including trainees and locums1,517 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences