Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Mountwood Surgery’s Practice Grade is clearly higher than Harefield Practice’s: its likely range lies wholly above.
| Measure | Mountwood SurgeryHA6 2RG× | Harefield PracticeUB9 6JY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.8likely range 79.0 to 93.394 survey answersClearly higher | 70.7likely range 63.0 to 77.4103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 89.5%likely range 75.5% to 95.9%, 94 answersClearly higher | 64.2%likely range 53.4% to 73.7%, 103 answers |
| Access (mean of the two below) | 87.0%likely range 83.8% to 89.4% | 85.6%likely range 81.7% to 88.5% |
| Appointments within two weeks of booking | 93.8%likely range 90.0% to 96.1%, 3,827 appointments | 94.8%likely range 89.7% to 97.4%, 2,121 appointments |
| Calls answered by the practice | 80.1%likely range 75.1% to 84.4%, 5,911 calls | 76.3%likely range 70.4% to 81.4%, 4,746 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.9%likely range 50.0% to 80.3%, 87 answers | 41.6%likely range 31.1% to 52.8%, 95 answers |
| Reception and admin team | 92.7%likely range 79.1% to 97.7%, 88 answers | 67.5%likely range 56.7% to 76.8%, 100 answers |
| Having a preferred professional | 34.2%likely range 21.0% to 50.5%, 93 answers | 30.7%likely range 21.8% to 41.4%, 102 answers |
| Seeing your preferred professional | 27.6%likely range 10.5% to 55.5%, 33 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.8%likely range 75.7% to 96.1%, 92 answers | 67.5%likely range 56.4% to 76.9%, 96 answers |
| Contacting the practice | 76.4%likely range 60.5% to 87.3%, 93 answers | 46.2%likely range 35.8% to 56.9%, 102 answers |
| Wait for an appointment | 69.8%likely range 52.8% to 82.7%, 85 answers | 46.4%likely range 35.5% to 57.7%, 92 answers |
| Being listened to | 87.2%likely range 72.5% to 94.6%, 91 answers | 83.9%likely range 74.3% to 90.4%, 99 answers |
| Care and concern | 87.4%likely range 72.7% to 94.7%, 91 answers | 85.1%likely range 75.6% to 91.4%, 97 answers |
| Confidence and trust | 94.0%likely range 81.1% to 98.3%, 91 answers | 87.1%likely range 77.9% to 92.8%, 99 answers |
| Involvement in decisions | 94.3%likely range 80.9% to 98.5%, 85 answers | 88.8%likely range 79.6% to 94.1%, 93 answers |
| Needs met | 96.2%likely range 84.2% to 99.2%, 91 answers | 89.5%likely range 80.8% to 94.6%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.6%likely range 75.0% to 91.0%, 78 patients | 76.6%likely range 66.0% to 84.7%, 77 patients |
| Children at 18 months | 86.1%likely range 76.3% to 92.3%, 72 patients | 82.5%likely range 70.6% to 90.2%, 57 patients |
| Children at 5 years | 92.9%likely range 86.1% to 96.5%, 99 patients | 62.7%likely range 50.7% to 73.3%, 67 patients |
| Women aged 25 to 49 | 61.9%likely range 59.6% to 64.2%, 1,705 patients | 73.0%likely range 70.6% to 75.2%, 1,426 patients |
| Women aged 50 to 64 | 76.0%likely range 73.4% to 78.4%, 1,142 patients | 79.4%likely range 76.4% to 82.1%, 780 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,021August 2026 | 8,891August 2026 |
| Primary care network | North Connect PCN | North Connect PCN |
| Phone | 01923 828488 | 01895 822944 |
| Friends and Family Test (its own feedback) | 95.5% good or very good420 answers, June 2026 | 81.6% good or very good228 answers, June 2026 |
| Appointments (one month) | 8,431 in August 2026Same day 54.4%; face to face 55.3% | 5,065 in August 2026Same day 31.5%; face to face 56.1% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.3 qualified permanent11.2 including trainees and locums1,748 patients per permanent GP | 3.2 qualified permanent5.3 including trainees and locums2,782 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.