Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Moorlands Surgery and Carmel Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Moorlands SurgeryDL3 9JP× | Carmel Medical PracticeDL3 8SQ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.9likely range 64.9 to 81.1117 survey answers | 80.2likely range 72.3 to 85.3119 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.7%likely range 68.6% to 91.3%, 117 answers | 84.0%likely range 72.9% to 91.1%, 119 answers |
| Access (mean of the two below) | 56.4%likely range 51.0% to 61.5% | 71.2%likely range 67.2% to 74.7%Clearly higher |
| Appointments within two weeks of booking | 62.7%likely range 53.1% to 71.4%, 1,590 appointments | 68.0%likely range 62.0% to 73.4%, 3,891 appointments |
| Calls answered by the practice | 50.0%likely range 45.0% to 55.1%, 7,774 calls | 74.2%likely range 69.0% to 78.8%, 6,379 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.9%likely range 37.0% to 66.5%, 113 answers | 60.4%likely range 47.9% to 71.7%, 118 answers |
| Reception and admin team | 87.9%likely range 74.6% to 94.7%, 116 answers | 88.9%likely range 78.6% to 94.6%, 117 answers |
| Having a preferred professional | 19.9%likely range 10.5% to 34.5%, 115 answers | 22.3%likely range 13.7% to 34.1%, 119 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 38.3%likely range 18.9% to 62.3%, 32 answers |
| Knowing the next step | 90.9%likely range 77.6% to 96.6%, 107 answers | 79.5%likely range 67.7% to 87.7%, 117 answers |
| Contacting the practice | 78.3%likely range 63.5% to 88.2%, 115 answers | 72.1%likely range 59.7% to 81.8%, 117 answers |
| Wait for an appointment | 69.6%likely range 53.6% to 82.0%, 105 answers | 59.9%likely range 47.1% to 71.5%, 113 answers |
| Being listened to | 88.3%likely range 75.0% to 95.0%, 115 answers | 90.6%likely range 80.6% to 95.8%, 115 answers |
| Care and concern | 89.7%likely range 76.6% to 95.8%, 114 answers | 85.6%likely range 74.5% to 92.4%, 115 answers |
| Confidence and trust | 94.7%likely range 83.0% to 98.5%, 112 answers | 88.1%likely range 77.4% to 94.1%, 115 answers |
| Involvement in decisions | 93.5%likely range 80.4% to 98.0%, 101 answers | 90.2%likely range 79.8% to 95.5%, 111 answers |
| Needs met | 94.8%likely range 83.0% to 98.5%, 111 answers | 89.1%likely range 78.7% to 94.8%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.2%likely range 84.5% to 95.1%, 113 patients | 94.4%likely range 88.3% to 97.4%, 107 patients |
| Children at 18 months | 87.9%likely range 80.0% to 92.9%, 99 patients | 90.2%likely range 83.6% to 94.3%, 122 patients |
| Children at 5 years | 89.1%likely range 81.9% to 93.6%, 110 patients | 94.1%likely range 87.6% to 97.2%, 101 patients |
| Women aged 25 to 49 | 77.1%likely range 75.1% to 78.9%, 1,858 patients | 78.2%likely range 76.2% to 80.1%, 1,713 patients |
| Women aged 50 to 64 | 78.4%likely range 76.1% to 80.6%, 1,251 patients | 81.6%likely range 79.2% to 83.7%, 1,122 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,069August 2026 | 11,884August 2026 |
| Primary care network | Darlington PCN | Darlington PCN |
| Phone | 01325 469168 | 01325 520794 |
| Friends and Family Test (its own feedback) | 96.7% good or very good635 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 5,760 in August 2026Same day 21.8%; face to face 68.9% | 4,279 in August 2026Same day 33.1%; face to face 83.3% |
| Antibiotic items per STAR-PU (one year) | 0.90England 0.74, April 2025 to March 2026 | 1.13England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.7 qualified permanent5.7 including trainees and locums2,305 patients per permanent GP | 3.8 qualified permanent3.8 including trainees and locums3,145 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.