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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Strand Medical Centre’s Practice Grade is clearly higher than Moore Street Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureMoore Street Medical CentreL20 4SE×The Strand Medical CentreL20 5BW×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.2likely range 66.5 to 77.4115 survey answers83.8likely range 77.5 to 88.2117 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good64.7%likely range 56.7% to 72.0%, 115 answers83.3%likely range 74.5% to 89.4%, 117 answersClearly higher
Access (mean of the two below)89.6%likely range 85.3% to 92.4%84.8%likely range 80.7% to 88.0%
Appointments within two weeks of booking97.0%likely range 91.8% to 98.9%, 1,677 appointmentsClearly higher87.1%likely range 81.4% to 91.2%, 2,730 appointments
Calls answered by the practice82.1%likely range 75.3% to 87.4%, 3,193 calls82.5%likely range 76.6% to 87.2%, 4,103 calls
More survey questions (not part of the grade)
Getting through on the phone54.2%likely range 45.9% to 62.3%, 108 answers58.5%likely range 47.9% to 68.3%, 106 answers
Reception and admin team63.5%likely range 55.3% to 71.0%, 110 answers88.4%likely range 80.2% to 93.5%, 111 answers
Having a preferred professional49.0%likely range 41.1% to 57.0%, 115 answers20.7%likely range 13.7% to 30.0%, 114 answers
Seeing your preferred professional39.5%likely range 28.1% to 52.2%, 48 answersNot shown: fewer than 30 answers
Knowing the next step75.3%likely range 67.5% to 81.7%, 108 answers83.5%likely range 74.4% to 89.8%, 108 answers
Contacting the practice55.2%likely range 47.0% to 63.1%, 111 answers81.1%likely range 71.8% to 87.9%, 109 answers
Wait for an appointment68.4%likely range 60.1% to 75.6%, 105 answers82.4%likely range 72.9% to 89.0%, 104 answers
Being listened to82.4%likely range 75.4% to 87.7%, 112 answers85.0%likely range 76.2% to 90.9%, 112 answers
Care and concern85.3%likely range 78.7% to 90.1%, 114 answers84.2%likely range 75.3% to 90.3%, 110 answers
Confidence and trust92.3%likely range 86.8% to 95.6%, 113 answers92.8%likely range 85.6% to 96.5%, 112 answers
Involvement in decisions83.4%likely range 76.3% to 88.6%, 109 answers89.3%likely range 81.2% to 94.2%, 109 answers
Needs met85.2%likely range 78.4% to 90.1%, 111 answers88.5%likely range 80.4% to 93.6%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months82.9%likely range 68.7% to 91.5%, 41 patients73.2%likely range 61.9% to 82.1%, 71 patients
Children at 18 months83.7%likely range 71.0% to 91.5%, 49 patients71.2%likely range 60.0% to 80.3%, 73 patients
Children at 5 years85.0%likely range 73.9% to 91.9%, 60 patients69.0%likely range 58.5% to 77.9%, 84 patients
Women aged 25 to 4966.6%likely range 63.5% to 69.7%, 887 patients60.2%likely range 57.4% to 62.8%, 1,275 patients
Women aged 50 to 6472.4%likely range 68.4% to 76.1%, 508 patients61.4%likely range 57.5% to 65.1%, 637 patients
Facts (NHS England, not part of the grade)
Registered patients5,526August 20267,361August 2026
Primary care networkSouth Sefton PCNSouth Sefton PCN
Phone0151 94410660151 9221600
Friends and Family Test (its own feedback)96.6% good or very good117 answers, June 202694.4% good or very good107 answers, June 2026
Appointments (one month)2,165 in August 2026Same day 57.4%; face to face 99.6%3,247 in August 2026Same day 68.0%; face to face 49.8%
Antibiotic items per STAR-PU (one year)0.95England 0.74, April 2025 to March 20260.76England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent2.0 including trainees and locums2,763 patients per permanent GP5.0 qualified permanent9.5 including trainees and locums1,457 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences