Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Montpelier Health Centre and Lawrence Hill Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Montpelier Health CentreBS6 5PT× | Lawrence Hill Health CentreBS2 0AN× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 62.7likely range 50.7 to 73.5108 survey answers | 68.9likely range 60.1 to 76.190 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 57.5%likely range 40.5% to 72.9%, 108 answers | 69.4%likely range 56.9% to 79.5%, 90 answers |
| Access (mean of the two below) | 74.6%likely range 70.5% to 77.6% | 67.6%likely range 63.2% to 71.7% |
| Appointments within two weeks of booking | 99.1%likely range 93.3% to 99.9%, 1,098 appointmentsClearly higher | 80.1%likely range 74.8% to 84.5%, 3,955 appointments |
| Calls answered by the practice | 50.1%likely range 44.3% to 55.9%, 5,899 calls | 55.1%likely range 48.1% to 61.9%, 4,116 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 17.3%likely range 7.8% to 34.3%, 102 answers | 27.5%likely range 17.2% to 40.9%, 77 answers |
| Reception and admin team | 87.3%likely range 70.9% to 95.1%, 100 answers | 82.1%likely range 70.2% to 89.9%, 84 answers |
| Having a preferred professional | 17.2%likely range 7.9% to 33.6%, 108 answers | 23.3%likely range 14.5% to 35.4%, 90 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 79.6%likely range 62.0% to 90.3%, 99 answers | 72.2%likely range 58.6% to 82.6%, 75 answers |
| Contacting the practice | 51.3%likely range 34.4% to 67.9%, 103 answers | 65.5%likely range 52.3% to 76.6%, 82 answers |
| Wait for an appointment | 55.3%likely range 36.7% to 72.5%, 88 answers | 47.4%likely range 34.5% to 60.7%, 77 answers |
| Being listened to | 82.0%likely range 64.5% to 92.0%, 97 answers | 85.4%likely range 73.7% to 92.5%, 80 answers |
| Care and concern | 80.9%likely range 63.4% to 91.2%, 99 answers | 79.7%likely range 67.2% to 88.3%, 80 answers |
| Confidence and trust | 89.9%likely range 73.7% to 96.6%, 97 answers | 91.2%likely range 80.8% to 96.3%, 81 answers |
| Involvement in decisions | 89.0%likely range 72.4% to 96.1%, 95 answers | 87.0%likely range 75.5% to 93.5%, 80 answers |
| Needs met | 86.4%likely range 69.9% to 94.5%, 101 answers | 82.3%likely range 70.1% to 90.3%, 80 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.8%likely range 73.0% to 86.7%, 125 patients | 76.7%likely range 68.3% to 83.3%, 120 patients |
| Children at 18 months | 69.0%likely range 60.0% to 76.8%, 113 patients | 51.0%likely range 41.4% to 60.5%, 102 patients |
| Children at 5 years | 65.9%likely range 57.5% to 73.4%, 132 patients | 48.0%likely range 38.6% to 57.6%, 102 patients |
| Women aged 25 to 49 | 55.9%likely range 54.3% to 57.4%, 4,019 patients | 50.3%likely range 48.4% to 52.2%, 2,627 patients |
| Women aged 50 to 64 | 70.7%likely range 67.9% to 73.3%, 1,125 patients | 69.2%likely range 65.3% to 72.8%, 584 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,937August 2026 | 12,037August 2026 |
| Primary care network | Bristol Inner City PCN | Bristol Inner City PCN |
| Phone | 0117 9426811 | 0117 9543060 |
| Friends and Family Test (its own feedback) | 87.8% good or very good345 answers, June 2026 | 2 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 6,203 in August 2026Same day 26.7%; face to face 63.7% | 5,884 in August 2026Same day 34.1%; face to face 52.2% |
| Antibiotic items per STAR-PU (one year) | 0.36England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 12.6 qualified permanent14.4 including trainees and locums1,424 patients per permanent GP | 6.9 qualified permanent7.7 including trainees and locums1,751 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.