Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Mill Road Surgery and Highwoods Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Mill Road SurgeryCO4 5LE× | Highwoods SurgeryCO4 9SR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.7likely range 71.8 to 86.1141 survey answers | 72.8likely range 67.5 to 77.2136 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 84.3%likely range 71.8% to 91.9%, 141 answers | 69.9%likely range 63.2% to 75.8%, 136 answers |
| Access (mean of the two below) | 72.0%likely range 68.4% to 75.2% | 79.3%likely range 71.3% to 84.2% |
| Appointments within two weeks of booking | 88.9%likely range 84.2% to 92.3%, 3,590 appointments | 88.8%likely range 80.8% to 93.7%, 1,435 appointments |
| Calls answered by the practice | 55.0%likely range 49.4% to 60.5%, 6,335 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 50.3%likely range 36.7% to 63.8%, 138 answers | 55.3%likely range 48.1% to 62.3%, 126 answers |
| Reception and admin team | 87.7%likely range 75.6% to 94.2%, 138 answers | 79.5%likely range 73.3% to 84.6%, 133 answers |
| Having a preferred professional | 32.3%likely range 21.0% to 46.2%, 141 answers | 17.1%likely range 12.5% to 22.9%, 136 answers |
| Seeing your preferred professional | 26.4%likely range 11.7% to 49.2%, 54 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.3%likely range 67.1% to 89.1%, 138 answers | 81.2%likely range 74.9% to 86.2%, 126 answers |
| Contacting the practice | 72.7%likely range 58.9% to 83.2%, 139 answers | 70.0%likely range 63.2% to 76.0%, 132 answers |
| Wait for an appointment | 75.9%likely range 61.4% to 86.2%, 124 answers | 69.0%likely range 61.8% to 75.4%, 120 answers |
| Being listened to | 90.5%likely range 79.0% to 96.0%, 137 answers | 77.1%likely range 70.8% to 82.5%, 134 answers |
| Care and concern | 91.8%likely range 80.6% to 96.8%, 136 answers | 68.4%likely range 61.6% to 74.5%, 134 answers |
| Confidence and trust | 95.2%likely range 85.2% to 98.6%, 137 answers | 87.6%likely range 82.2% to 91.5%, 131 answers |
| Involvement in decisions | 92.9%likely range 81.8% to 97.5%, 132 answers | 89.1%likely range 83.8% to 92.9%, 124 answers |
| Needs met | 93.3%likely range 82.5% to 97.7%, 134 answers | 81.9%likely range 75.9% to 86.7%, 133 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.6%likely range 89.7% to 96.1%, 235 patients | 90.8%likely range 81.3% to 95.7%, 65 patients |
| Children at 18 months | 91.7%likely range 87.5% to 94.5%, 240 patients | 86.3%likely range 76.6% to 92.4%, 73 patients |
| Children at 5 years | 91.6%likely range 87.2% to 94.5%, 225 patients | 88.7%likely range 79.3% to 94.2%, 71 patients |
| Women aged 25 to 49 | 71.3%likely range 69.9% to 72.8%, 3,757 patients | 67.1%likely range 64.6% to 69.5%, 1,400 patients |
| Women aged 50 to 64 | 78.9%likely range 76.6% to 80.9%, 1,387 patients | 65.7%likely range 62.0% to 69.3%, 651 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 21,946August 2026 | 7,597August 2026 |
| Primary care network | North Colchester PCN | North Colchester PCN |
| Phone | 01206 845900 | 01206 752010 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good7 answers, June 2026 |
| Appointments (one month) | 6,648 in August 2026Same day 47.3%; face to face 76.6% | 2,669 in August 2026Same day 22.3%; face to face 79.8% |
| Antibiotic items per STAR-PU (one year) | 1.00England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.9 qualified permanent9.6 including trainees and locums2,769 patients per permanent GP | 2.0 qualified permanent3.6 including trainees and locums3,799 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.