Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Meltham Road Surgery and Lockwood Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Meltham Road SurgeryHD1 3UP× | Lockwood SurgeryHD1 3XH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.8likely range 70.0 to 88.289 survey answers | 73.9likely range 70.1 to 76.8112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 76.7%likely range 61.4% to 87.2%, 89 answers | 66.9%likely range 62.5% to 71.0%, 112 answers |
| Access (mean of the two below) | 90.1%likely range 86.4% to 92.4% | 90.2%likely range 82.8% to 90.5% |
| Appointments within two weeks of booking | 94.1%likely range 88.1% to 97.2%, 1,703 appointments | 99.7%likely range 92.3% to 100.0%, 758 appointments |
| Calls answered by the practice | 85.9%likely range 81.7% to 89.3%, 6,659 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.1%likely range 47.0% to 76.8%, 84 answers | 61.0%likely range 56.4% to 65.4%, 107 answers |
| Reception and admin team | 87.0%likely range 72.9% to 94.3%, 88 answers | 77.5%likely range 73.4% to 81.1%, 107 answers |
| Having a preferred professional | 58.1%likely range 42.6% to 72.2%, 89 answers | 29.3%likely range 25.4% to 33.6%, 110 answers |
| Seeing your preferred professional | 46.1%likely range 27.4% to 66.0%, 51 answers | 41.3%likely range 32.9% to 50.3%, 30 answers |
| Knowing the next step | 82.5%likely range 67.4% to 91.5%, 85 answers | 89.3%likely range 86.1% to 91.9%, 106 answers |
| Contacting the practice | 71.6%likely range 55.6% to 83.5%, 85 answers | 66.2%likely range 61.8% to 70.4%, 110 answers |
| Wait for an appointment | 55.6%likely range 39.6% to 70.6%, 82 answers | 46.9%likely range 42.1% to 51.7%, 97 answers |
| Being listened to | 81.2%likely range 66.0% to 90.6%, 85 answers | 78.4%likely range 74.3% to 81.9%, 108 answers |
| Care and concern | 76.2%likely range 60.4% to 87.0%, 85 answers | 80.6%likely range 76.6% to 84.0%, 106 answers |
| Confidence and trust | 88.1%likely range 74.0% to 95.1%, 85 answers | 85.7%likely range 82.1% to 88.7%, 105 answers |
| Involvement in decisions | 88.1%likely range 73.4% to 95.2%, 80 answers | 86.3%likely range 82.7% to 89.2%, 103 answers |
| Needs met | 85.6%likely range 71.0% to 93.5%, 85 answers | 85.3%likely range 81.7% to 88.3%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.8%likely range 83.5% to 95.1%, 98 patients | 87.9%likely range 72.7% to 95.2%, 33 patients |
| Children at 18 months | 73.2%likely range 64.7% to 80.2%, 123 patients | 80.0%likely range 62.7% to 90.5%, 30 patients |
| Children at 5 years | 75.7%likely range 68.2% to 81.9%, 148 patients | 80.6%likely range 65.0% to 90.2%, 36 patients |
| Women aged 25 to 49 | 51.8%likely range 49.5% to 54.1%, 1,821 patients | 61.1%likely range 57.4% to 64.7%, 676 patients |
| Women aged 50 to 64 | 65.2%likely range 61.9% to 68.3%, 836 patients | 65.8%likely range 61.0% to 70.2%, 403 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,426August 2026 | 4,054August 2026 |
| Primary care network | Viaduct Care PCN | Viaduct Care PCN |
| Phone | 01484 432940 | 01484 421580 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 75.0% good or very good72 answers, June 2026 |
| Appointments (one month) | 3,205 in August 2026Same day 39.5%; face to face 91.5% | 3,443 in August 2026Same day 34.5%; face to face 76.9% |
| Antibiotic items per STAR-PU (one year) | 1.12England 0.74, April 2025 to March 2026 | 0.91England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.7 qualified permanent6.2 including trainees and locums2,833 patients per permanent GP | 3.1 qualified permanent3.1 including trainees and locums1,303 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.