Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
St. Luke's Surgery’s Practice Grade is clearly higher than Melbourne Park Medical Centre’s: its likely range lies wholly above.
| Measure | Melbourne Park Medical CentreNG8 5HL× | St. Luke's SurgeryNG7 3GW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.2likely range 61.2 to 74.1115 survey answers | 79.2likely range 74.9 to 82.7104 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 67.9%likely range 58.2% to 76.2%, 115 answers | 77.2%likely range 71.6% to 82.0%, 104 answers |
| Access (mean of the two below) | 68.6%likely range 63.5% to 72.6% | 83.6%likely range 77.9% to 87.6%Clearly higher |
| Appointments within two weeks of booking | 86.6%likely range 78.2% to 92.1%, 1,417 appointments | 97.4%likely range 90.6% to 99.3%, 1,076 appointments |
| Calls answered by the practice | 50.4%likely range 44.7% to 56.2%, 5,975 calls | 69.7%likely range 60.6% to 77.5%, 2,297 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.8%likely range 32.6% to 51.7%, 113 answers | 48.6%likely range 42.3% to 54.9%, 99 answers |
| Reception and admin team | 79.2%likely range 70.1% to 86.0%, 112 answers | 78.2%likely range 72.5% to 83.0%, 100 answers |
| Having a preferred professional | 42.4%likely range 33.1% to 52.2%, 114 answers | 59.6%likely range 53.4% to 65.5%, 103 answers |
| Seeing your preferred professional | 54.0%likely range 39.1% to 68.2%, 49 answers | 60.3%likely range 52.3% to 67.7%, 64 answers |
| Knowing the next step | 69.3%likely range 59.0% to 78.0%, 100 answers | 77.3%likely range 71.6% to 82.2%, 99 answers |
| Contacting the practice | 57.6%likely range 47.6% to 66.9%, 111 answers | 68.8%likely range 62.8% to 74.3%, 104 answers |
| Wait for an appointment | 67.1%likely range 56.4% to 76.4%, 94 answers | 67.4%likely range 61.1% to 73.2%, 96 answers |
| Being listened to | 85.0%likely range 76.6% to 90.8%, 112 answers | 88.8%likely range 84.3% to 92.2%, 102 answers |
| Care and concern | 85.3%likely range 76.9% to 91.0%, 111 answers | 86.0%likely range 81.0% to 89.8%, 100 answers |
| Confidence and trust | 96.0%likely range 90.1% to 98.5%, 111 answers | 96.4%likely range 93.1% to 98.1%, 96 answers |
| Involvement in decisions | 86.2%likely range 77.7% to 91.8%, 107 answers | 93.2%likely range 89.1% to 95.8%, 94 answers |
| Needs met | 90.5%likely range 83.0% to 94.9%, 112 answers | 81.8%likely range 76.3% to 86.2%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 76.1%likely range 65.0% to 84.5%, 71 patients | 77.8%likely range 63.7% to 87.5%, 45 patients |
| Children at 18 months | 80.6%likely range 69.6% to 88.3%, 67 patients | 75.5%likely range 62.4% to 85.1%, 53 patients |
| Children at 5 years | 65.9%likely range 55.5% to 75.0%, 88 patients | 60.5%likely range 44.7% to 74.4%, 38 patients |
| Women aged 25 to 49 | 56.9%likely range 54.3% to 59.4%, 1,426 patients | 58.3%likely range 54.8% to 61.6%, 812 patients |
| Women aged 50 to 64 | 68.0%likely range 64.6% to 71.3%, 735 patients | 74.7%likely range 69.8% to 79.1%, 336 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,207August 2026 | 4,728August 2026 |
| Primary care network | Aspire PCN | Aspire PCN |
| Phone | 0115 9787070 | 0115 9784374 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 2,542 in August 2026Same day 48.5%; face to face 66.3% | 1,450 in August 2026Same day 65.9%; face to face 69.1% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent4.5 including trainees and locums2,575 patients per permanent GP | 2.0 qualified permanent2.0 including trainees and locums2,333 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.