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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Meadows Surgery and Brow Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureMeadows SurgeryRH15 9XN×Brow Medical CentreRH15 9BS×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.4likely range 79.0 to 91.990 survey answers84.9likely range 80.5 to 88.1107 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good88.9%likely range 77.0% to 95.1%, 90 answers87.3%likely range 81.1% to 91.6%, 107 answers
Access (mean of the two below)83.8%likely range 79.8% to 86.9%79.3%likely range 75.4% to 82.8%
Appointments within two weeks of booking89.7%likely range 85.1% to 92.9%, 3,599 appointments94.7%likely range 91.4% to 96.8%, 4,181 appointments
Calls answered by the practice77.8%likely range 71.2% to 83.2%, 3,777 callsClearly higher63.9%likely range 56.8% to 70.4%, 3,942 calls
More survey questions (not part of the grade)
Getting through on the phone76.4%likely range 62.2% to 86.4%, 85 answers63.8%likely range 55.8% to 71.2%, 100 answers
Reception and admin team88.0%likely range 75.7% to 94.6%, 88 answers85.3%likely range 78.9% to 90.0%, 106 answers
Having a preferred professional28.6%likely range 17.7% to 42.6%, 90 answers29.2%likely range 22.6% to 36.9%, 105 answers
Seeing your preferred professional47.1%likely range 25.8% to 69.6%, 32 answersNot shown: fewer than 30 answers
Knowing the next step89.8%likely range 77.9% to 95.6%, 89 answers86.1%likely range 79.7% to 90.8%, 103 answers
Contacting the practice84.4%likely range 71.6% to 92.1%, 90 answers72.8%likely range 65.2% to 79.2%, 104 answers
Wait for an appointment86.2%likely range 72.9% to 93.6%, 81 answers72.9%likely range 64.8% to 79.7%, 93 answers
Being listened to87.3%likely range 74.9% to 94.0%, 89 answers88.2%likely range 82.0% to 92.4%, 102 answers
Care and concern87.7%likely range 75.4% to 94.3%, 89 answers83.9%likely range 77.3% to 88.9%, 104 answers
Confidence and trust94.1%likely range 83.4% to 98.0%, 88 answers94.6%likely range 89.8% to 97.2%, 105 answers
Involvement in decisions90.8%likely range 78.6% to 96.4%, 82 answers89.9%likely range 83.7% to 93.9%, 95 answers
Needs met93.5%likely range 82.7% to 97.7%, 89 answers91.4%likely range 85.8% to 94.9%, 104 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.0%likely range 84.9% to 94.8%, 133 patients96.6%likely range 88.5% to 99.1%, 59 patients
Children at 18 months90.8%likely range 84.2% to 94.8%, 119 patients94.0%likely range 85.6% to 97.7%, 67 patients
Children at 5 years88.8%likely range 81.8% to 93.3%, 116 patients85.7%likely range 75.7% to 92.1%, 70 patients
Women aged 25 to 4972.5%likely range 70.5% to 74.5%, 1,843 patients64.0%likely range 61.3% to 66.6%, 1,277 patients
Women aged 50 to 6478.0%likely range 75.3% to 80.4%, 1,026 patients73.3%likely range 70.0% to 76.5%, 709 patients
Facts (NHS England, not part of the grade)
Registered patients10,972August 20267,793August 2026
Primary care networkBurgess Hill & Villages PCNBurgess Hill & Villages PCN
Phone01444 24286001444 246123
Friends and Family Test (its own feedback)97.0% good or very good334 answers, June 202690.2% good or very good325 answers, June 2026
Appointments (one month)4,803 in August 2026Same day 53.1%; face to face 56.5%7,520 in August 2026Same day 54.5%; face to face 31.1%
Antibiotic items per STAR-PU (one year)0.97England 0.74, April 2025 to March 20260.70England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.4 qualified permanent7.3 including trainees and locums2,032 patients per permanent GP5.3 qualified permanent11.3 including trainees and locums1,483 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences