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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Maples Family Med.pract. and Castle Mead Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureMaples Family Med.pract.LE10 1DS×Castle Mead Medical CentreLE10 1DS×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade85.3likely range 75.4 to 90.794 survey answers84.6likely range 75.8 to 89.791 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good86.2%likely range 72.1% to 93.8%, 94 answers85.6%likely range 73.1% to 92.8%, 91 answers
Access (mean of the two below)83.0%likely range 79.7% to 85.6%82.0%likely range 78.8% to 84.7%
Appointments within two weeks of booking96.7%likely range 92.9% to 98.5%, 2,716 appointmentsClearly higher86.5%likely range 82.5% to 89.8%, 5,214 appointments
Calls answered by the practice69.2%likely range 63.8% to 74.1%, 6,425 calls77.3%likely range 72.4% to 81.6%, 6,637 calls
More survey questions (not part of the grade)
Getting through on the phone73.0%likely range 57.2% to 84.6%, 91 answers65.2%likely range 51.1% to 77.1%, 90 answers
Reception and admin team91.6%likely range 78.6% to 97.0%, 93 answers95.5%likely range 85.6% to 98.7%, 91 answers
Having a preferred professional46.7%likely range 31.9% to 62.0%, 93 answers36.2%likely range 24.1% to 50.5%, 89 answers
Seeing your preferred professional23.1%likely range 8.9% to 48.0%, 39 answers30.4%likely range 13.6% to 54.6%, 32 answers
Knowing the next step91.4%likely range 78.0% to 97.0%, 89 answers81.2%likely range 67.9% to 89.8%, 89 answers
Contacting the practice88.8%likely range 74.9% to 95.4%, 91 answers73.7%likely range 59.8% to 84.0%, 90 answers
Wait for an appointment83.0%likely range 67.6% to 92.0%, 86 answers72.3%likely range 57.4% to 83.5%, 80 answers
Being listened to91.0%likely range 77.6% to 96.7%, 90 answers95.2%likely range 85.1% to 98.6%, 90 answers
Care and concern92.1%likely range 79.0% to 97.3%, 91 answers93.1%likely range 82.2% to 97.5%, 89 answers
Confidence and trust97.5%likely range 86.6% to 99.6%, 91 answers95.9%likely range 86.1% to 98.9%, 89 answers
Involvement in decisions94.7%likely range 82.2% to 98.6%, 87 answers91.5%likely range 79.8% to 96.7%, 86 answers
Needs met97.5%likely range 86.7% to 99.6%, 91 answers91.2%likely range 79.7% to 96.4%, 89 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.4%likely range 84.4% to 96.5%, 79 patients88.1%likely range 79.5% to 93.4%, 84 patients
Children at 18 months93.4%likely range 86.4% to 96.9%, 91 patients90.9%likely range 83.6% to 95.1%, 99 patients
Children at 5 years91.0%likely range 83.8% to 95.2%, 100 patients92.6%likely range 85.6% to 96.4%, 95 patients
Women aged 25 to 4974.0%likely range 71.9% to 76.1%, 1,684 patients79.7%likely range 77.7% to 81.6%, 1,624 patients
Women aged 50 to 6477.3%likely range 74.6% to 79.8%, 984 patients82.4%likely range 80.0% to 84.6%, 1,034 patients
Facts (NHS England, not part of the grade)
Registered patients10,653August 202611,043August 2026
Primary care networkHinckley Central PCNHinckley Central PCN
Phone01455 23457601455 637659
Friends and Family Test (its own feedback)54.5% good or very good101 answers, June 2026100.0% good or very good56 answers, June 2026
Appointments (one month)5,984 in August 2026Same day 43.7%; face to face 80.3%5,489 in August 2026Same day 60.6%; face to face 74.2%
Antibiotic items per STAR-PU (one year)1.28England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.7 qualified permanent3.7 including trainees and locums2,895 patients per permanent GP6.4 qualified permanent9.2 including trainees and locums1,718 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences