Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Manor Primary Care and Excel Primary Care cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Manor Primary CareWN8 6DS× | Excel Primary CareWN8 9BW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.4likely range 82.0 to 90.989 survey answers | 70.1likely range 53.6 to 82.0108 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 88.1%likely range 80.7% to 93.0%, 89 answers | 67.9%likely range 44.4% to 84.9%, 108 answers |
| Access (mean of the two below) | 85.5%likely range 80.6% to 88.8%Clearly higher | 74.9%likely range 71.9% to 77.4% |
| Appointments within two weeks of booking | 92.3%likely range 85.3% to 96.2%, 1,475 appointments | 87.9%likely range 83.3% to 91.4%, 3,885 appointments |
| Calls answered by the practice | 78.5%likely range 71.8% to 83.9%, 3,689 callsClearly higher | 61.8%likely range 58.0% to 65.4%, 13,879 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 78.9%likely range 70.2% to 85.6%, 86 answers | 57.3%likely range 34.1% to 77.7%, 101 answers |
| Reception and admin team | 94.7%likely range 88.8% to 97.6%, 88 answers | 82.6%likely range 58.9% to 94.0%, 104 answers |
| Having a preferred professional | 60.6%likely range 51.1% to 69.3%, 88 answers | 15.7%likely range 5.2% to 38.7%, 108 answers |
| Seeing your preferred professional | 66.6%likely range 53.7% to 77.5%, 48 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.9%likely range 73.4% to 88.2%, 84 answers | 80.9%likely range 56.8% to 93.2%, 102 answers |
| Contacting the practice | 82.9%likely range 74.6% to 88.9%, 87 answers | 68.9%likely range 45.0% to 85.7%, 105 answers |
| Wait for an appointment | 93.9%likely range 87.5% to 97.1%, 84 answers | 75.6%likely range 50.2% to 90.5%, 94 answers |
| Being listened to | 84.7%likely range 76.7% to 90.3%, 88 answers | 83.0%likely range 59.1% to 94.3%, 102 answers |
| Care and concern | 86.0%likely range 78.2% to 91.3%, 88 answers | 81.2%likely range 56.9% to 93.4%, 101 answers |
| Confidence and trust | 92.7%likely range 86.1% to 96.3%, 86 answers | 86.1%likely range 62.8% to 95.8%, 104 answers |
| Involvement in decisions | 93.3%likely range 86.7% to 96.7%, 84 answers | 87.6%likely range 63.7% to 96.6%, 98 answers |
| Needs met | 96.8%likely range 91.4% to 98.8%, 86 answers | 90.7%likely range 67.9% to 97.8%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.3%likely range 69.4% to 91.7%, 42 patients | 93.9%likely range 89.1% to 96.7%, 164 patients |
| Children at 18 months | 87.5%likely range 73.9% to 94.5%, 40 patients | 91.0%likely range 85.7% to 94.5%, 167 patients |
| Children at 5 years | 91.1%likely range 80.7% to 96.1%, 56 patients | 84.1%likely range 78.2% to 88.6%, 189 patients |
| Women aged 25 to 49 | 64.1%likely range 61.0% to 67.2%, 898 patients | 67.1%likely range 65.4% to 68.8%, 2,875 patients |
| Women aged 50 to 64 | 75.9%likely range 72.0% to 79.3%, 522 patients | 71.5%likely range 69.2% to 73.7%, 1,536 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,511August 2026 | 17,775August 2026 |
| Primary care network | Skelmersdale PCN | Skelmersdale PCN |
| Phone | 01695 736260 | 01695 736150 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 97.5% good or very good244 answers, June 2026 |
| Appointments (one month) | 1,664 in August 2026Same day 48.6%; face to face 70.6% | 6,152 in August 2026Same day 35.8%; face to face 61.0% |
| Antibiotic items per STAR-PU (one year) | 0.93England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.4 qualified permanent3.4 including trainees and locums1,615 patients per permanent GP | 6.7 qualified permanent7.5 including trainees and locums2,666 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.