Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Magdalen Medical Practice and Lawson Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Magdalen Medical PracticeNR3 4LF× | Lawson Road SurgeryNR3 4LE× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.0likely range 72.3 to 83.1117 survey answers | 82.2likely range 77.1 to 85.9115 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 93.4%likely range 82.6% to 97.7%, 117 answers | 84.1%likely range 77.1% to 89.2%, 115 answers |
| Access (mean of the two below) | 48.4%likely range 45.3% to 51.4% | 77.5%likely range 73.2% to 81.1%Clearly higher |
| Appointments within two weeks of booking | 72.8%likely range 67.7% to 77.3%, 4,965 appointments | 77.8%likely range 71.7% to 82.9%, 3,231 appointments |
| Calls answered by the practice | 23.9%likely range 20.3% to 27.9%, 10,211 calls | 77.2%likely range 71.1% to 82.3%, 4,416 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 79.5%likely range 66.0% to 88.6%, 116 answers | 71.6%likely range 63.4% to 78.6%, 110 answers |
| Reception and admin team | 96.9%likely range 87.4% to 99.3%, 115 answers | 83.5%likely range 76.5% to 88.8%, 115 answers |
| Having a preferred professional | 44.5%likely range 31.3% to 58.5%, 118 answers | 17.4%likely range 12.0% to 24.5%, 115 answers |
| Seeing your preferred professional | 74.7%likely range 54.1% to 88.1%, 57 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 94.1%likely range 83.3% to 98.1%, 114 answers | 82.3%likely range 75.0% to 87.8%, 113 answers |
| Contacting the practice | 87.5%likely range 75.2% to 94.2%, 118 answers | 75.4%likely range 67.6% to 81.8%, 115 answers |
| Wait for an appointment | 81.5%likely range 67.1% to 90.5%, 101 answers | 84.7%likely range 77.5% to 89.9%, 108 answers |
| Being listened to | 90.3%likely range 78.6% to 96.0%, 116 answers | 91.9%likely range 86.1% to 95.4%, 113 answers |
| Care and concern | 91.3%likely range 79.7% to 96.5%, 116 answers | 90.3%likely range 84.2% to 94.2%, 114 answers |
| Confidence and trust | 99.0%likely range 90.7% to 99.9%, 116 answers | 96.1%likely range 91.4% to 98.3%, 113 answers |
| Involvement in decisions | 100.0%likely range 91.7% to 100.0%, 106 answers | 93.5%likely range 87.9% to 96.6%, 110 answers |
| Needs met | 100.0%likely range 92.4% to 100.0%, 115 answers | 89.4%likely range 83.1% to 93.5%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.9%likely range 89.3% to 97.6%, 117 patients | 97.3%likely range 90.8% to 99.3%, 75 patients |
| Children at 18 months | 89.4%likely range 82.0% to 94.0%, 104 patients | 97.7%likely range 91.9% to 99.4%, 86 patients |
| Children at 5 years | 88.4%likely range 81.1% to 93.1%, 112 patients | 94.1%likely range 87.0% to 97.5%, 85 patients |
| Women aged 25 to 49 | 77.1%likely range 75.5% to 78.6%, 2,762 patients | 76.5%likely range 74.4% to 78.5%, 1,673 patients |
| Women aged 50 to 64 | 80.2%likely range 77.9% to 82.4%, 1,218 patients | 81.2%likely range 78.3% to 83.8%, 776 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,479August 2026 | 8,799August 2026 |
| Primary care network | Norwich North PCN | Norwich North PCN |
| Phone | 01603 475555 | 01603 427096 |
| Friends and Family Test (its own feedback) | 90.3% good or very good692 answers, June 2026 | 97.1% good or very good205 answers, June 2026 |
| Appointments (one month) | 6,604 in August 2026Same day 23.9%; face to face 75.0% | 5,270 in August 2026Same day 42.0%; face to face 51.0% |
| Antibiotic items per STAR-PU (one year) | 0.62England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.4 qualified permanent12.0 including trainees and locums1,538 patients per permanent GP | 5.0 qualified permanent7.6 including trainees and locums1,747 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.