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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Roby Medical Centre’s Practice Grade is clearly higher than Longview Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureLongview Medical CentreL36 6EB×Roby Medical CentreL36 6GA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade83.5likely range 78.4 to 87.287 survey answers91.7likely range 88.5 to 93.5106 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good83.1%likely range 76.4% to 88.2%, 87 answers95.9%likely range 91.8% to 98.0%, 106 answersClearly higher
Access (mean of the two below)84.2%likely range 77.4% to 87.6%81.8%likely range 76.6% to 85.2%
Appointments within two weeks of booking93.7%likely range 86.9% to 97.1%, 1,469 appointments91.3%likely range 86.1% to 94.7%, 2,597 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone70.6%likely range 62.8% to 77.3%, 85 answers87.4%likely range 81.5% to 91.7%, 104 answers
Reception and admin team94.1%likely range 89.2% to 96.9%, 86 answers96.4%likely range 92.4% to 98.3%, 106 answers
Having a preferred professional41.9%likely range 34.4% to 49.8%, 87 answers22.3%likely range 16.6% to 29.1%, 106 answers
Seeing your preferred professional60.9%likely range 48.4% to 72.2%, 36 answersNot shown: fewer than 30 answers
Knowing the next step85.3%likely range 78.7% to 90.1%, 85 answers96.6%likely range 92.5% to 98.5%, 101 answers
Contacting the practice77.6%likely range 70.3% to 83.5%, 86 answers91.7%likely range 86.4% to 95.0%, 102 answers
Wait for an appointment83.1%likely range 75.9% to 88.5%, 78 answers88.7%likely range 82.7% to 92.9%, 94 answers
Being listened to90.0%likely range 84.2% to 93.9%, 85 answers99.1%likely range 96.1% to 99.8%, 100 answers
Care and concern87.7%likely range 81.5% to 92.0%, 86 answers99.5%likely range 96.7% to 99.9%, 100 answers
Confidence and trust93.7%likely range 88.4% to 96.6%, 82 answers98.1%likely range 94.6% to 99.4%, 99 answers
Involvement in decisions96.4%likely range 91.9% to 98.5%, 79 answers99.3%likely range 96.3% to 99.9%, 95 answers
Needs met91.1%likely range 85.4% to 94.7%, 84 answers98.0%likely range 94.4% to 99.3%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months76.7%likely range 59.1% to 88.2%, 30 patients79.3%likely range 69.6% to 86.5%, 87 patients
Children at 18 months71.9%likely range 54.6% to 84.4%, 32 patients79.8%likely range 70.0% to 87.0%, 84 patients
Children at 5 years67.6%likely range 51.5% to 80.4%, 37 patients71.1%likely range 60.0% to 80.0%, 76 patients
Women aged 25 to 4967.8%likely range 64.1% to 71.3%, 646 patients72.4%likely range 69.7% to 75.1%, 1,045 patients
Women aged 50 to 6473.5%likely range 68.7% to 77.8%, 355 patients82.2%likely range 78.5% to 85.4%, 472 patients
Facts (NHS England, not part of the grade)
Registered patients3,882August 20265,670August 2026
Primary care networkKnowsley Central and South PCNKnowsley Central and South PCN
Phone0151 48928330151 4491972
Friends and Family Test (its own feedback)86.8% good or very good106 answers, June 202696.8% good or very good314 answers, June 2026
Appointments (one month)1,580 in August 2026Same day 38.9%; face to face 73.2%3,118 in August 2026Same day 47.0%; face to face 58.8%
Antibiotic items per STAR-PU (one year)0.60England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent2.4 including trainees and locums1,820 patients per permanent GP2.7 qualified permanent4.8 including trainees and locums2,126 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences