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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

London Fields Medical Centre and Richmond Road Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureLondon Fields Medical CentreE8 4QJ×Richmond Road Medical CentreE8 3HN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.1likely range 74.9 to 85.7132 survey answers88.5likely range 62.2 to 95.991 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good82.0%likely range 73.2% to 88.4%, 132 answers87.4%likely range 49.9% to 98.0%, 91 answers
Access (mean of the two below)78.9%likely range 75.4% to 81.8%90.9%likely range 88.9% to 92.4%Clearly higher
Appointments within two weeks of booking95.6%likely range 91.9% to 97.6%, 3,230 appointments96.7%likely range 95.1% to 97.7%, 11,048 appointments
Calls answered by the practice62.0%likely range 56.2% to 67.6%, 5,714 calls85.0%likely range 81.4% to 87.9%, 9,556 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone65.1%likely range 54.9% to 74.1%, 125 answers82.5%likely range 44.4% to 96.5%, 87 answers
Reception and admin team89.5%likely range 81.6% to 94.2%, 126 answers97.3%likely range 60.3% to 99.9%, 89 answers
Having a preferred professional40.9%likely range 31.6% to 51.0%, 130 answers34.7%likely range 11.2% to 69.3%, 91 answers
Seeing your preferred professional50.2%likely range 35.0% to 65.4%, 53 answersNot shown: fewer than 30 answers
Knowing the next step93.0%likely range 85.9% to 96.7%, 125 answers89.7%likely range 52.1% to 98.6%, 90 answers
Contacting the practice75.6%likely range 66.1% to 83.2%, 129 answers85.0%likely range 47.4% to 97.3%, 90 answers
Wait for an appointment79.0%likely range 69.4% to 86.2%, 121 answers89.7%likely range 50.2% to 98.7%, 82 answers
Being listened to90.6%likely range 82.9% to 95.0%, 125 answers91.9%likely range 53.5% to 99.1%, 86 answers
Care and concern90.0%likely range 82.2% to 94.6%, 126 answers88.3%likely range 50.0% to 98.3%, 87 answers
Confidence and trust95.4%likely range 89.0% to 98.2%, 124 answers94.2%likely range 56.4% to 99.5%, 88 answers
Involvement in decisions91.2%likely range 83.2% to 95.5%, 116 answers94.7%likely range 56.6% to 99.6%, 86 answers
Needs met91.8%likely range 84.4% to 95.9%, 125 answers94.3%likely range 56.6% to 99.5%, 88 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months70.4%likely range 59.0% to 79.8%, 71 patients89.7%likely range 85.8% to 92.6%, 310 patients
Children at 18 months68.2%likely range 57.7% to 77.2%, 85 patients86.9%likely range 82.2% to 90.5%, 259 patients
Children at 5 years57.3%likely range 46.1% to 67.9%, 75 patients73.2%likely range 65.7% to 79.6%, 153 patients
Women aged 25 to 4959.8%likely range 58.0% to 61.5%, 3,005 patients63.8%likely range 62.9% to 64.7%, 10,862 patients
Women aged 50 to 6476.2%likely range 73.2% to 78.9%, 839 patients76.1%likely range 72.8% to 79.0%, 731 patients
Facts (NHS England, not part of the grade)
Registered patients10,695August 202626,500August 2026
Primary care networkLondon Fields PCNLondon Fields PCN
Phone020 79238100020 72542298
Friends and Family Test (its own feedback)95.2% good or very good497 answers, June 202689.1% good or very good183 answers, June 2026
Appointments (one month)4,036 in August 2026Same day 60.6%; face to face 95.9%14,021 in August 2026Same day 56.2%; face to face 33.3%
Antibiotic items per STAR-PU (one year)0.64England 0.74, April 2025 to March 20260.41England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.1 qualified permanent7.0 including trainees and locums1,751 patients per permanent GP9.9 qualified permanent12.3 including trainees and locums2,684 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences