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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Lion Health and Pedmore Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureLion HealthDY8 3SS×Pedmore Medical PracticeDY9 8DJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade73.5likely range 44.8 to 89.2100 survey answers80.6likely range 76.1 to 84.1113 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good70.8%likely range 29.8% to 93.2%, 100 answers79.3%likely range 73.4% to 84.1%, 113 answers
Access (mean of the two below)79.7%likely range 76.8% to 82.3%83.4%likely range 77.2% to 87.4%
Appointments within two weeks of booking92.1%likely range 89.5% to 94.1%, 8,249 appointments94.3%likely range 85.6% to 97.8%, 975 appointments
Calls answered by the practice67.2%likely range 62.1% to 71.9%, 7,242 calls72.4%likely range 63.7% to 79.7%, 2,427 calls
More survey questions (not part of the grade)
Getting through on the phone21.7%likely range 3.9% to 65.4%, 95 answers61.5%likely range 54.7% to 67.8%, 107 answers
Reception and admin team73.7%likely range 31.3% to 94.5%, 96 answers83.8%likely range 78.3% to 88.1%, 112 answers
Having a preferred professional19.9%likely range 3.5% to 63.1%, 100 answers38.9%likely range 32.7% to 45.4%, 113 answers
Seeing your preferred professionalNot shown: fewer than 30 answers42.4%likely range 32.4% to 52.9%, 45 answers
Knowing the next step81.2%likely range 36.7% to 97.0%, 94 answers84.9%likely range 79.3% to 89.1%, 105 answers
Contacting the practice63.7%likely range 24.9% to 90.2%, 100 answers74.0%likely range 67.8% to 79.4%, 111 answers
Wait for an appointment65.9%likely range 25.7% to 91.5%, 95 answers90.1%likely range 85.0% to 93.6%, 97 answers
Being listened to86.7%likely range 42.1% to 98.3%, 98 answers82.9%likely range 77.3% to 87.4%, 109 answers
Care and concern88.9%likely range 44.2% to 98.8%, 99 answers79.6%likely range 73.7% to 84.4%, 110 answers
Confidence and trust95.0%likely range 50.2% to 99.7%, 100 answers90.6%likely range 85.9% to 93.8%, 109 answers
Involvement in decisions96.8%likely range 51.6% to 99.9%, 98 answers89.4%likely range 84.3% to 92.9%, 102 answers
Needs met94.1%likely range 49.2% to 99.6%, 99 answers89.2%likely range 84.2% to 92.7%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.3%likely range 85.1% to 93.9%, 176 patients89.2%likely range 75.3% to 95.7%, 37 patients
Children at 18 months91.4%likely range 86.3% to 94.7%, 174 patients84.8%likely range 69.1% to 93.3%, 33 patients
Children at 5 years93.2%likely range 89.1% to 95.8%, 221 patients83.0%likely range 69.9% to 91.1%, 47 patients
Women aged 25 to 4975.0%likely range 73.6% to 76.4%, 3,658 patients60.7%likely range 57.0% to 64.2%, 704 patients
Women aged 50 to 6479.2%likely range 77.6% to 80.7%, 2,619 patients70.1%likely range 65.3% to 74.6%, 365 patients
Facts (NHS England, not part of the grade)
Registered patients26,603August 20264,510August 2026
Primary care networkStourbridge, Wollescote & Lye PCNStourbridge, Wollescote & Lye PCN
Phone01384 46160601384 422591
Friends and Family Test (its own feedback)92.2% good or very good447 answers, June 202688.1% good or very good84 answers, June 2026
Appointments (one month)13,126 in August 2026Same day 47.6%; face to face 64.4%1,580 in August 2026Same day 63.3%; face to face 56.6%
Antibiotic items per STAR-PU (one year)0.68England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)15.3 qualified permanent17.6 including trainees and locums1,744 patients per permanent GP2.4 qualified permanent2.4 including trainees and locums1,879 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences