Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Lindley Group Practice Ltd and Westbourne Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Lindley Group Practice LtdHD3 3DY× | Westbourne SurgeryHD1 4QR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.8likely range 76.3 to 86.0129 survey answers | 89.2likely range 85.7 to 91.484 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.7%likely range 74.1% to 87.5%, 129 answers | 94.6%likely range 90.3% to 97.1%, 84 answersClearly higher |
| Access (mean of the two below) | 81.8%likely range 77.5% to 85.2% | 76.5%likely range 70.5% to 80.9% |
| Appointments within two weeks of booking | 87.8%likely range 82.0% to 91.9%, 2,564 appointments | 89.0%likely range 80.0% to 94.3%, 1,155 appointments |
| Calls answered by the practice | 75.8%likely range 69.4% to 81.1%, 4,219 calls | 63.8%likely range 56.0% to 70.9%, 3,282 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 59.8%likely range 50.8% to 68.2%, 120 answers | 92.2%likely range 87.2% to 95.4%, 81 answers |
| Reception and admin team | 91.0%likely range 84.7% to 94.9%, 127 answers | 99.4%likely range 96.8% to 99.9%, 83 answers |
| Having a preferred professional | 25.2%likely range 18.5% to 33.4%, 129 answers | 31.1%likely range 24.7% to 38.3%, 83 answers |
| Seeing your preferred professional | 18.9%likely range 8.8% to 36.1%, 32 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.0%likely range 83.5% to 94.1%, 128 answers | 95.3%likely range 91.1% to 97.6%, 82 answers |
| Contacting the practice | 76.6%likely range 68.4% to 83.1%, 127 answers | 94.4%likely range 90.0% to 96.9%, 83 answers |
| Wait for an appointment | 69.2%likely range 60.3% to 76.8%, 119 answers | 88.8%likely range 82.8% to 92.9%, 72 answers |
| Being listened to | 85.3%likely range 78.1% to 90.5%, 127 answers | 94.0%likely range 89.5% to 96.7%, 82 answers |
| Care and concern | 85.3%likely range 78.1% to 90.5%, 127 answers | 93.6%likely range 88.9% to 96.4%, 81 answers |
| Confidence and trust | 91.8%likely range 85.7% to 95.5%, 125 answers | 98.6%likely range 95.6% to 99.6%, 82 answers |
| Involvement in decisions | 86.0%likely range 78.6% to 91.2%, 119 answers | 96.6%likely range 92.6% to 98.5%, 79 answers |
| Needs met | 90.6%likely range 84.2% to 94.6%, 126 answers | 94.6%likely range 90.2% to 97.1%, 83 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.5%likely range 82.3% to 95.1%, 84 patients | 93.5%likely range 82.5% to 97.8%, 46 patients |
| Children at 18 months | 87.9%likely range 80.3% to 92.8%, 107 patients | 94.6%likely range 82.3% to 98.5%, 37 patients |
| Children at 5 years | 89.4%likely range 82.4% to 93.8%, 113 patients | 93.3%likely range 78.7% to 98.2%, 30 patients |
| Women aged 25 to 49 | 73.2%likely range 71.1% to 75.3%, 1,730 patients | 71.6%likely range 68.2% to 74.8%, 718 patients |
| Women aged 50 to 64 | 79.2%likely range 76.6% to 81.6%, 1,014 patients | 81.5%likely range 77.7% to 84.9%, 439 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,155August 2026 | 4,441August 2026 |
| Primary care network | Greenwood PCN | Greenwood PCN |
| Phone | 01484 516349 | 0844 3878280 |
| Friends and Family Test (its own feedback) | 83.2% good or very good155 answers, June 2026 | 96.6% good or very good118 answers, June 2026 |
| Appointments (one month) | 7,392 in August 2026Same day 76.2%; face to face 40.8% | 2,168 in August 2026Same day 39.6%; face to face 81.3% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 1.12England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.7 qualified permanent5.6 including trainees and locums2,156 patients per permanent GP | 2.1 qualified permanent2.8 including trainees and locums2,149 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.