Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Lindfield Medical Centre and Northlands Wood Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Lindfield Medical CentreRH16 2HX× | Northlands Wood SurgeryRH16 3TG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.8likely range 76.2 to 84.5145 survey answers | 73.0likely range 66.4 to 78.4104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.5%likely range 74.1% to 85.5%, 145 answers | 72.8%likely range 63.7% to 80.3%, 104 answers |
| Access (mean of the two below) | 81.5%likely range 77.1% to 85.0% | 73.3%likely range 68.1% to 77.5% |
| Appointments within two weeks of booking | 90.4%likely range 85.0% to 94.0%, 2,526 appointments | 83.7%likely range 75.6% to 89.5%, 1,662 appointments |
| Calls answered by the practice | 72.4%likely range 65.5% to 78.4%, 3,784 calls | 62.7%likely range 56.2% to 68.8%, 4,622 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.5%likely range 49.0% to 63.6%, 137 answers | 48.8%likely range 39.3% to 58.4%, 98 answers |
| Reception and admin team | 82.6%likely range 76.4% to 87.4%, 142 answers | 87.1%likely range 79.3% to 92.3%, 98 answers |
| Having a preferred professional | 31.0%likely range 24.7% to 38.0%, 144 answers | 21.7%likely range 14.9% to 30.3%, 104 answers |
| Seeing your preferred professional | 23.0%likely range 13.8% to 35.8%, 44 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.0%likely range 74.6% to 86.2%, 137 answers | 84.6%likely range 76.4% to 90.4%, 98 answers |
| Contacting the practice | 66.7%likely range 59.5% to 73.2%, 141 answers | 71.9%likely range 62.7% to 79.7%, 101 answers |
| Wait for an appointment | 59.6%likely range 52.0% to 66.8%, 131 answers | 66.4%likely range 56.6% to 75.0%, 95 answers |
| Being listened to | 95.0%likely range 90.8% to 97.4%, 141 answers | 86.6%likely range 78.7% to 91.8%, 100 answers |
| Care and concern | 91.1%likely range 86.0% to 94.5%, 141 answers | 85.2%likely range 77.1% to 90.7%, 100 answers |
| Confidence and trust | 97.1%likely range 93.4% to 98.7%, 141 answers | 94.1%likely range 87.8% to 97.3%, 100 answers |
| Involvement in decisions | 95.6%likely range 91.3% to 97.8%, 132 answers | 95.2%likely range 88.9% to 98.0%, 93 answers |
| Needs met | 94.3%likely range 89.8% to 96.8%, 141 answers | 87.5%likely range 79.7% to 92.6%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.6%likely range 85.9% to 97.2%, 78 patients | 97.8%likely range 92.5% to 99.4%, 93 patients |
| Children at 18 months | 95.5%likely range 88.9% to 98.2%, 88 patients | 95.2%likely range 89.3% to 97.9%, 105 patients |
| Children at 5 years | 94.4%likely range 87.6% to 97.6%, 90 patients | 91.1%likely range 84.3% to 95.1%, 112 patients |
| Women aged 25 to 49 | 78.0%likely range 75.8% to 80.1%, 1,405 patients | 70.0%likely range 67.7% to 72.2%, 1,572 patients |
| Women aged 50 to 64 | 80.0%likely range 77.5% to 82.2%, 1,114 patients | 77.2%likely range 73.9% to 80.2%, 684 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,696August 2026 | 8,654August 2026 |
| Primary care network | Haywards Heath Villages PCN | Haywards Heath Villages PCN |
| Phone | 01444 484056 | 01444 458022 |
| Friends and Family Test (its own feedback) | 90.2% good or very good275 answers, June 2026 | 96.7% good or very good272 answers, June 2026 |
| Appointments (one month) | 4,790 in August 2026Same day 58.8%; face to face 55.8% | 2,877 in August 2026Same day 34.5%; face to face 74.2% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.4 qualified permanent6.3 including trainees and locums1,965 patients per permanent GP | 2.9 qualified permanent5.8 including trainees and locums2,957 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.