Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Lee Road Surgery’s Practice Grade is clearly higher than Lewisham Medical Centre’s: its likely range lies wholly above.
| Measure | Lewisham Medical CentreSE13 5PJ× | Lee Road SurgerySE3 9RT× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 66.2likely range 56.1 to 74.2111 survey answers | 83.9likely range 78.4 to 87.7135 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 71.5%likely range 57.3% to 82.5%, 111 answers | 86.3%likely range 78.7% to 91.5%, 135 answers |
| Access (mean of the two below) | 53.8%likely range 47.0% to 60.1% | 78.2%likely range 73.7% to 82.0%Clearly higher |
| Appointments within two weeks of booking | 63.3%likely range 56.5% to 69.6%, 3,155 appointments | 69.0%likely range 61.5% to 75.6%, 2,457 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 87.4%likely range 82.2% to 91.2%, 4,312 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.1%likely range 39.5% to 68.0%, 104 answers | 79.9%likely range 71.3% to 86.5%, 128 answers |
| Reception and admin team | 85.7%likely range 72.5% to 93.2%, 105 answers | 85.8%likely range 78.1% to 91.1%, 135 answers |
| Having a preferred professional | 20.0%likely range 11.0% to 33.6%, 111 answers | 46.8%likely range 37.8% to 56.1%, 135 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 55.1%likely range 41.6% to 67.9%, 64 answers |
| Knowing the next step | 78.5%likely range 64.5% to 88.0%, 107 answers | 91.7%likely range 85.0% to 95.5%, 134 answers |
| Contacting the practice | 71.0%likely range 56.7% to 82.1%, 109 answers | 87.0%likely range 79.4% to 92.1%, 133 answers |
| Wait for an appointment | 45.3%likely range 31.0% to 60.4%, 97 answers | 60.7%likely range 51.1% to 69.6%, 126 answers |
| Being listened to | 86.2%likely range 73.0% to 93.5%, 104 answers | 93.1%likely range 86.7% to 96.6%, 131 answers |
| Care and concern | 82.9%likely range 69.1% to 91.3%, 104 answers | 93.6%likely range 87.2% to 96.9%, 131 answers |
| Confidence and trust | 88.8%likely range 75.9% to 95.2%, 102 answers | 94.4%likely range 88.4% to 97.4%, 131 answers |
| Involvement in decisions | 84.2%likely range 70.4% to 92.3%, 101 answers | 95.1%likely range 89.1% to 97.9%, 127 answers |
| Needs met | 77.7%likely range 63.3% to 87.5%, 104 answers | 93.9%likely range 87.6% to 97.1%, 130 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.2%likely range 82.2% to 92.4%, 153 patients | 95.2%likely range 89.8% to 97.8%, 124 patients |
| Children at 18 months | 82.8%likely range 76.1% to 87.9%, 157 patients | 88.3%likely range 81.6% to 92.8%, 128 patients |
| Children at 5 years | 58.4%likely range 50.0% to 66.3%, 137 patients | 79.0%likely range 71.4% to 85.0%, 138 patients |
| Women aged 25 to 49 | 64.3%likely range 62.7% to 65.9%, 3,611 patients | 68.0%likely range 66.2% to 69.8%, 2,602 patients |
| Women aged 50 to 64 | 75.1%likely range 72.2% to 77.9%, 901 patients | 75.8%likely range 73.2% to 78.2%, 1,128 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,681August 2026 | 11,642August 2026 |
| Primary care network | Lewisham Alliance PCN | Lewisham Alliance PCN |
| Phone | 020 83180190 | 020 88521235 |
| Friends and Family Test (its own feedback) | 92.3% good or very good117 answers, June 2026 | 88.1% good or very good67 answers, June 2026 |
| Appointments (one month) | 3,379 in August 2026Same day 21.3%; face to face 83.4% | 2,825 in August 2026Same day 30.3%; face to face 99.2% |
| Antibiotic items per STAR-PU (one year) | 0.31England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.0 including trainees and locums3,375 patients per permanent GP | 6.6 qualified permanent7.7 including trainees and locums1,768 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.