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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Leek Health Centre and Dr J Greig & Partners cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureLeek Health CentreST13 6JB×Dr J Greig & PartnersST13 6LU×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade93.5likely range 85.7 to 95.997 survey answers89.3likely range 81.0 to 93.0104 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good95.7%likely range 84.7% to 98.9%, 97 answers92.2%likely range 80.6% to 97.2%, 104 answers
Access (mean of the two below)88.2%likely range 84.6% to 90.9%82.3%likely range 77.4% to 86.0%
Appointments within two weeks of booking98.4%likely range 95.3% to 99.5%, 2,748 appointments94.2%likely range 88.1% to 97.3%, 1,634 appointments
Calls answered by the practice77.8%likely range 71.3% to 83.2%, 3,867 calls70.2%likely range 62.6% to 76.9%, 3,218 calls
More survey questions (not part of the grade)
Getting through on the phone79.3%likely range 64.4% to 89.0%, 94 answers73.0%likely range 58.1% to 84.0%, 100 answers
Reception and admin team94.9%likely range 83.6% to 98.6%, 97 answers94.8%likely range 83.9% to 98.5%, 103 answers
Having a preferred professional32.1%likely range 19.8% to 47.5%, 95 answers35.9%likely range 23.3% to 50.7%, 103 answers
Seeing your preferred professional61.5%likely range 35.8% to 82.1%, 33 answers44.2%likely range 22.7% to 68.1%, 36 answers
Knowing the next step92.2%likely range 79.7% to 97.2%, 94 answers85.2%likely range 71.9% to 92.8%, 104 answers
Contacting the practice89.0%likely range 75.8% to 95.4%, 96 answers89.8%likely range 77.5% to 95.7%, 104 answers
Wait for an appointment83.3%likely range 68.5% to 91.9%, 89 answers92.2%likely range 80.2% to 97.2%, 99 answers
Being listened to87.6%likely range 74.0% to 94.5%, 95 answers90.8%likely range 78.7% to 96.3%, 104 answers
Care and concern88.3%likely range 75.1% to 95.0%, 96 answers88.7%likely range 76.1% to 95.1%, 104 answers
Confidence and trust92.8%likely range 80.7% to 97.5%, 96 answers99.4%likely range 90.8% to 100.0%, 102 answers
Involvement in decisions99.3%likely range 90.0% to 100.0%, 94 answers97.8%likely range 87.8% to 99.7%, 97 answers
Needs met90.6%likely range 77.9% to 96.3%, 97 answers90.0%likely range 77.6% to 95.9%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.2%likely range 74.8% to 94.0%, 47 patients93.3%likely range 85.3% to 97.1%, 75 patients
Children at 18 months93.8%likely range 85.2% to 97.6%, 65 patients96.9%likely range 91.4% to 99.0%, 98 patients
Children at 5 years88.1%likely range 78.2% to 93.8%, 67 patients92.1%likely range 85.1% to 95.9%, 101 patients
Women aged 25 to 4973.3%likely range 70.6% to 75.8%, 1,101 patients74.8%likely range 72.4% to 77.1%, 1,350 patients
Women aged 50 to 6473.4%likely range 70.2% to 76.3%, 789 patients76.7%likely range 74.0% to 79.2%, 992 patients
Facts (NHS England, not part of the grade)
Registered patients8,159August 20269,502August 2026
Primary care networkLeek & Biddulph PCNLeek & Biddulph PCN
Phone01538 38102201538 399008
Friends and Family Test (its own feedback)97.6% good or very good210 answers, June 202697.2% good or very good145 answers, June 2026
Appointments (one month)4,218 in August 2026Same day 61.6%; face to face 35.0%3,111 in August 2026Same day 40.0%; face to face 61.3%
Antibiotic items per STAR-PU (one year)1.00England 0.74, April 2025 to March 20260.95England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.0 qualified permanent9.0 including trainees and locums1,366 patients per permanent GP3.9 qualified permanent3.9 including trainees and locums2,457 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences