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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Langley House Surgery and Cathedral Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureLangley House SurgeryPO19 1RW×Cathedral Medical GroupPO19 1XT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.6likely range 73.6 to 87.5100 survey answers68.3likely range 58.2 to 75.8113 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good87.5%likely range 74.7% to 94.3%, 100 answers74.1%likely range 59.8% to 84.6%, 113 answers
Access (mean of the two below)71.1%likely range 67.1% to 74.7%Clearly higher54.6%likely range 50.3% to 58.9%
Appointments within two weeks of booking73.6%likely range 67.5% to 79.0%, 3,464 appointmentsClearly higher53.5%likely range 47.6% to 59.3%, 4,196 appointments
Calls answered by the practice68.4%likely range 63.2% to 73.3%, 6,742 callsClearly higher55.6%likely range 49.2% to 61.9%, 4,877 calls
More survey questions (not part of the grade)
Getting through on the phone70.9%likely range 55.6% to 82.6%, 92 answers41.2%likely range 27.9% to 56.0%, 109 answers
Reception and admin team96.3%likely range 86.0% to 99.1%, 100 answers88.3%likely range 75.5% to 94.9%, 108 answers
Having a preferred professional39.8%likely range 26.8% to 54.4%, 101 answers25.8%likely range 15.2% to 40.1%, 112 answers
Seeing your preferred professional49.0%likely range 27.9% to 70.4%, 41 answersNot shown: fewer than 30 answers
Knowing the next step93.8%likely range 82.0% to 98.0%, 93 answers88.2%likely range 75.1% to 94.9%, 105 answers
Contacting the practice81.0%likely range 66.9% to 90.0%, 97 answers65.2%likely range 50.5% to 77.4%, 112 answers
Wait for an appointment67.5%likely range 52.2% to 79.8%, 93 answers53.2%likely range 38.1% to 67.7%, 100 answers
Being listened to96.6%likely range 86.5% to 99.2%, 99 answers84.3%likely range 70.9% to 92.2%, 110 answers
Care and concern93.3%likely range 81.8% to 97.7%, 99 answers87.1%likely range 74.1% to 94.1%, 110 answers
Confidence and trust95.3%likely range 84.4% to 98.7%, 97 answers87.5%likely range 74.5% to 94.3%, 109 answers
Involvement in decisions96.3%likely range 85.6% to 99.1%, 95 answers87.3%likely range 73.6% to 94.4%, 100 answers
Needs met97.1%likely range 87.0% to 99.4%, 97 answers90.0%likely range 77.6% to 95.9%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.1%likely range 91.8% to 99.0%, 103 patients86.3%likely range 78.9% to 91.4%, 117 patients
Children at 18 months93.2%likely range 86.6% to 96.7%, 103 patients85.6%likely range 78.1% to 90.8%, 118 patients
Children at 5 years92.5%likely range 86.4% to 96.0%, 120 patients82.5%likely range 74.7% to 88.3%, 120 patients
Women aged 25 to 4977.5%likely range 75.5% to 79.3%, 1,866 patients56.1%likely range 54.1% to 58.2%, 2,238 patients
Women aged 50 to 6481.7%likely range 79.4% to 83.8%, 1,213 patients68.7%likely range 66.0% to 71.2%, 1,197 patients
Facts (NHS England, not part of the grade)
Registered patients13,383August 202613,923August 2026
Primary care networkChichester Alliance of Medical Practices PCNChichester Alliance of Medical Practices PCN
Phone01243 78226601243 813450
Friends and Family Test (its own feedback)87.9% good or very good315 answers, June 202682.9% good or very good117 answers, June 2026
Appointments (one month)5,699 in August 2026Same day 28.9%; face to face 62.0%5,290 in August 2026Same day 26.8%; face to face 96.0%
Antibiotic items per STAR-PU (one year)0.83England 0.74, April 2025 to March 20260.89England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.8 qualified permanent12.6 including trainees and locums1,514 patients per permanent GP7.4 qualified permanent9.1 including trainees and locums1,875 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences