Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Lance Lane Medical Centre and The Valley Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Lance Lane Medical CentreL15 6TS× | The Valley Medical CentreL25 1RY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.2likely range 78.0 to 88.6112 survey answers | 88.6likely range 81.8 to 92.1108 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 83.5%likely range 74.8% to 89.6%, 112 answers | 91.0%likely range 81.5% to 95.8%, 108 answers |
| Access (mean of the two below) | 85.7%likely range 81.5% to 88.9% | 82.7%likely range 79.0% to 85.9% |
| Appointments within two weeks of booking | 89.4%likely range 83.8% to 93.2%, 2,537 appointments | 97.9%likely range 95.7% to 99.0%, 4,881 appointmentsClearly higher |
| Calls answered by the practice | 82.0%likely range 75.5% to 87.1%, 3,528 callsClearly higher | 67.5%likely range 60.4% to 73.8%, 3,875 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.4%likely range 53.3% to 72.5%, 109 answers | 60.7%likely range 48.4% to 71.7%, 106 answers |
| Reception and admin team | 87.5%likely range 79.2% to 92.7%, 108 answers | 90.3%likely range 80.7% to 95.3%, 109 answers |
| Having a preferred professional | 20.9%likely range 13.9% to 30.0%, 112 answers | 39.2%likely range 28.3% to 51.3%, 109 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 44.0%likely range 25.5% to 64.3%, 37 answers |
| Knowing the next step | 88.4%likely range 80.5% to 93.4%, 111 answers | 83.8%likely range 72.9% to 90.9%, 105 answers |
| Contacting the practice | 79.3%likely range 70.2% to 86.2%, 112 answers | 77.1%likely range 65.5% to 85.6%, 108 answers |
| Wait for an appointment | 83.7%likely range 74.7% to 89.9%, 105 answers | 91.3%likely range 81.6% to 96.1%, 102 answers |
| Being listened to | 90.2%likely range 82.6% to 94.7%, 111 answers | 93.5%likely range 84.7% to 97.4%, 107 answers |
| Care and concern | 92.4%likely range 85.2% to 96.2%, 110 answers | 94.6%likely range 86.2% to 98.0%, 107 answers |
| Confidence and trust | 94.4%likely range 87.7% to 97.5%, 109 answers | 96.0%likely range 88.1% to 98.7%, 107 answers |
| Involvement in decisions | 90.4%likely range 82.6% to 94.9%, 106 answers | 96.0%likely range 87.9% to 98.8%, 103 answers |
| Needs met | 95.9%likely range 89.8% to 98.4%, 111 answers | 94.0%likely range 85.3% to 97.7%, 107 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.3%likely range 68.1% to 89.8%, 48 patients | 79.6%likely range 66.4% to 88.5%, 49 patients |
| Children at 18 months | 88.1%likely range 75.0% to 94.8%, 42 patients | 80.8%likely range 70.3% to 88.2%, 73 patients |
| Children at 5 years | 83.7%likely range 71.0% to 91.5%, 49 patients | 80.7%likely range 71.0% to 87.8%, 83 patients |
| Women aged 25 to 49 | 74.4%likely range 71.6% to 77.0%, 988 patients | 78.5%likely range 76.1% to 80.7%, 1,185 patients |
| Women aged 50 to 64 | 78.1%likely range 74.6% to 81.2%, 616 patients | 80.1%likely range 77.1% to 82.8%, 750 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,478August 2026 | 8,246August 2026 |
| Primary care network | Childwall & Wavertree PCN | Childwall & Wavertree PCN |
| Phone | 0151 7372882 | 01513 176350 |
| Friends and Family Test (its own feedback) | 88.0% good or very good75 answers, June 2026 | 95.7% good or very good47 answers, June 2026 |
| Appointments (one month) | 3,196 in August 2026Same day 47.5%; face to face 97.3% | 5,184 in August 2026Same day 73.0%; face to face 47.4% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.91England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.9 qualified permanent7.0 including trainees and locums1,325 patients per permanent GP | 5.0 qualified permanent11.6 including trainees and locums1,636 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.