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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Lance Lane Medical Centre and Rutherford Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureLance Lane Medical CentreL15 6TS×Rutherford Medical CentreL18 0HJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.2likely range 78.0 to 88.6112 survey answers81.7likely range 73.0 to 87.6105 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good83.5%likely range 74.8% to 89.6%, 112 answers80.8%likely range 68.5% to 89.1%, 105 answers
Access (mean of the two below)85.7%likely range 81.5% to 88.9%83.7%likely range 79.7% to 86.9%
Appointments within two weeks of booking89.4%likely range 83.8% to 93.2%, 2,537 appointments82.7%likely range 76.5% to 87.5%, 2,796 appointments
Calls answered by the practice82.0%likely range 75.5% to 87.1%, 3,528 calls84.7%likely range 79.4% to 88.9%, 4,624 calls
More survey questions (not part of the grade)
Getting through on the phone63.4%likely range 53.3% to 72.5%, 109 answers86.5%likely range 74.7% to 93.3%, 100 answers
Reception and admin team87.5%likely range 79.2% to 92.7%, 108 answers93.6%likely range 83.8% to 97.6%, 105 answers
Having a preferred professional20.9%likely range 13.9% to 30.0%, 112 answers20.7%likely range 12.0% to 33.4%, 103 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step88.4%likely range 80.5% to 93.4%, 111 answers93.2%likely range 83.2% to 97.4%, 103 answers
Contacting the practice79.3%likely range 70.2% to 86.2%, 112 answers82.3%likely range 70.1% to 90.2%, 105 answers
Wait for an appointment83.7%likely range 74.7% to 89.9%, 105 answers77.3%likely range 64.2% to 86.6%, 99 answers
Being listened to90.2%likely range 82.6% to 94.7%, 111 answers88.1%likely range 76.8% to 94.3%, 104 answers
Care and concern92.4%likely range 85.2% to 96.2%, 110 answers73.7%likely range 60.7% to 83.6%, 104 answers
Confidence and trust94.4%likely range 87.7% to 97.5%, 109 answers94.2%likely range 84.4% to 98.0%, 101 answers
Involvement in decisions90.4%likely range 82.6% to 94.9%, 106 answers90.0%likely range 78.9% to 95.6%, 101 answers
Needs met95.9%likely range 89.8% to 98.4%, 111 answers87.4%likely range 76.0% to 93.9%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.3%likely range 68.1% to 89.8%, 48 patients93.2%likely range 84.9% to 97.0%, 73 patients
Children at 18 months88.1%likely range 75.0% to 94.8%, 42 patients88.0%likely range 79.2% to 93.3%, 83 patients
Children at 5 years83.7%likely range 71.0% to 91.5%, 49 patients94.0%likely range 87.5% to 97.2%, 100 patients
Women aged 25 to 4974.4%likely range 71.6% to 77.0%, 988 patients80.8%likely range 78.7% to 82.8%, 1,367 patients
Women aged 50 to 6478.1%likely range 74.6% to 81.2%, 616 patients82.1%likely range 79.0% to 84.8%, 669 patients
Facts (NHS England, not part of the grade)
Registered patients6,478August 20268,325August 2026
Primary care networkChildwall & Wavertree PCNChildwall & Wavertree PCN
Phone0151 73728820151 7221803
Friends and Family Test (its own feedback)88.0% good or very good75 answers, June 202693.1% good or very good392 answers, June 2026
Appointments (one month)3,196 in August 2026Same day 47.5%; face to face 97.3%3,466 in August 2026Same day 44.2%; face to face 77.7%
Antibiotic items per STAR-PU (one year)0.82England 0.74, April 2025 to March 20260.63England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.9 qualified permanent7.0 including trainees and locums1,325 patients per permanent GP4.6 qualified permanent14.6 including trainees and locums1,795 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences