Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Southcote Clinic’s Practice Grade is clearly higher than Ladygate Lane Medical Practice’s: its likely range lies wholly above.
| Measure | Ladygate Lane Medical PracticeHA4 7QU× | Southcote ClinicHA4 7LJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.7likely range 84.6 to 89.7113 survey answers | 93.8likely range 90.7 to 95.396 survey answersClearly higher |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 90.5%likely range 88.7% to 91.9%, 113 answers | 97.3%likely range 93.5% to 98.9%, 96 answersClearly higher |
| Access (mean of the two below) | 81.0%likely range 71.5% to 87.0% | 85.5%likely range 80.1% to 88.8% |
| Appointments within two weeks of booking | 84.0%likely range 68.7% to 92.6%, 543 appointments | 96.4%likely range 88.6% to 98.9%, 970 appointments |
| Calls answered by the practice | 77.9%likely range 66.7% to 86.2%, 1,408 calls | 74.5%likely range 67.2% to 80.6%, 3,337 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 91.0%likely range 89.3% to 92.5%, 107 answers | 86.5%likely range 80.1% to 91.0%, 89 answers |
| Reception and admin team | 96.9%likely range 95.8% to 97.7%, 111 answers | 97.3%likely range 93.5% to 98.9%, 95 answers |
| Having a preferred professional | 45.8%likely range 43.1% to 48.6%, 114 answers | 39.2%likely range 32.1% to 46.8%, 97 answers |
| Seeing your preferred professional | 55.6%likely range 51.5% to 59.6%, 52 answers | 82.5%likely range 71.6% to 89.8%, 40 answers |
| Knowing the next step | 86.7%likely range 84.6% to 88.5%, 106 answers | 97.7%likely range 94.0% to 99.1%, 94 answers |
| Contacting the practice | 84.6%likely range 82.5% to 86.5%, 110 answers | 95.9%likely range 91.6% to 98.0%, 96 answers |
| Wait for an appointment | 80.5%likely range 78.1% to 82.6%, 105 answers | 89.8%likely range 84.1% to 93.6%, 93 answers |
| Being listened to | 91.3%likely range 89.6% to 92.8%, 109 answers | 95.4%likely range 91.0% to 97.7%, 94 answers |
| Care and concern | 92.6%likely range 91.0% to 94.0%, 108 answers | 97.4%likely range 93.6% to 99.0%, 94 answers |
| Confidence and trust | 95.8%likely range 94.5% to 96.8%, 104 answers | 98.9%likely range 95.7% to 99.7%, 94 answers |
| Involvement in decisions | 94.4%likely range 92.9% to 95.6%, 101 answers | 98.1%likely range 94.5% to 99.3%, 93 answers |
| Needs met | 99.3%likely range 98.6% to 99.6%, 105 answers | 96.5%likely range 92.4% to 98.4%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.2%likely range 62.4% to 94.5%, 19 patients | 90.6%likely range 81.0% to 95.6%, 64 patients |
| Children at 18 months | 80.6%likely range 63.7% to 90.8%, 31 patients | 87.5%likely range 77.9% to 93.3%, 72 patients |
| Children at 5 years | 82.8%likely range 65.5% to 92.4%, 29 patients | 90.7%likely range 82.7% to 95.2%, 86 patients |
| Women aged 25 to 49 | 72.7%likely range 68.4% to 76.7%, 433 patients | 72.0%likely range 69.4% to 74.5%, 1,219 patients |
| Women aged 50 to 64 | 79.6%likely range 73.8% to 84.4%, 221 patients | 78.1%likely range 74.1% to 81.6%, 465 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,551August 2026 | 5,973August 2026 |
| Primary care network | Celadine Health & Metrocare PCN | Celadine Health & Metrocare PCN |
| Phone | 01895 632741 | 01895 679800 |
| Friends and Family Test (its own feedback) | 89.5% good or very good19 answers, June 2026 | 97.9% good or very good194 answers, June 2026 |
| Appointments (one month) | 1,017 in August 2026Same day 27.9%; face to face 81.7% | 2,415 in August 2026Same day 39.3%; face to face 67.6% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.92England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.1 qualified permanent1.1 including trainees and locums2,392 patients per permanent GP | 2.2 qualified permanent2.2 including trainees and locums2,732 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.