Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Kingswood Health Centre and Cadbury Heath Healthcare cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Kingswood Health CentreBS15 4EJ× | Cadbury Heath HealthcareBS30 8HS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.3likely range 69.2 to 80.3117 survey answers | 82.7likely range 77.1 to 86.6113 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 75.2%likely range 66.6% to 82.2%, 117 answers | 85.0%likely range 77.2% to 90.4%, 113 answers |
| Access (mean of the two below) | 75.4%likely range 71.4% to 78.8% | 77.2%likely range 73.7% to 80.1% |
| Appointments within two weeks of booking | 89.6%likely range 85.0% to 92.9%, 3,522 appointments | 97.0%likely range 92.9% to 98.7%, 2,310 appointments |
| Calls answered by the practice | 61.1%likely range 54.7% to 67.1%, 4,873 calls | 57.4%likely range 51.6% to 62.9%, 6,064 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.6%likely range 33.7% to 52.0%, 109 answers | 49.5%likely range 40.0% to 59.0%, 104 answers |
| Reception and admin team | 86.8%likely range 79.3% to 91.9%, 114 answers | 93.6%likely range 87.2% to 96.9%, 107 answers |
| Having a preferred professional | 18.9%likely range 12.8% to 27.1%, 115 answers | 26.8%likely range 19.4% to 35.7%, 113 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 84.6%likely range 76.7% to 90.1%, 113 answers | 85.5%likely range 77.6% to 91.0%, 107 answers |
| Contacting the practice | 67.1%likely range 58.1% to 75.1%, 115 answers | 77.7%likely range 69.1% to 84.4%, 112 answers |
| Wait for an appointment | 72.8%likely range 63.3% to 80.5%, 102 answers | 68.5%likely range 58.5% to 76.9%, 96 answers |
| Being listened to | 85.1%likely range 77.3% to 90.5%, 113 answers | 94.7%likely range 88.7% to 97.6%, 107 answers |
| Care and concern | 84.8%likely range 77.0% to 90.3%, 113 answers | 94.8%likely range 88.8% to 97.6%, 108 answers |
| Confidence and trust | 88.4%likely range 81.1% to 93.1%, 112 answers | 97.6%likely range 92.6% to 99.2%, 108 answers |
| Involvement in decisions | 96.8%likely range 91.6% to 98.8%, 109 answers | 94.9%likely range 88.8% to 97.8%, 103 answers |
| Needs met | 86.7%likely range 79.2% to 91.8%, 113 answers | 93.0%likely range 86.5% to 96.5%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.3%likely range 83.8% to 94.4%, 124 patients | 93.1%likely range 88.1% to 96.1%, 160 patients |
| Children at 18 months | 90.7%likely range 83.3% to 95.0%, 97 patients | 90.7%likely range 84.9% to 94.4%, 150 patients |
| Children at 5 years | 85.0%likely range 77.9% to 90.0%, 133 patients | 88.3%likely range 82.5% to 92.4%, 163 patients |
| Women aged 25 to 49 | 72.4%likely range 70.6% to 74.2%, 2,365 patients | 77.7%likely range 76.0% to 79.3%, 2,322 patients |
| Women aged 50 to 64 | 73.5%likely range 70.6% to 76.3%, 921 patients | 81.1%likely range 78.8% to 83.2%, 1,190 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,588August 2026 | 12,975August 2026 |
| Primary care network | 4pcn (Bnssg) PCN | 4pcn (Bnssg) PCN |
| Phone | 0117 3012080 | 0117 9805700 |
| Friends and Family Test (its own feedback) | 85.2% good or very good438 answers, June 2026 | 94.7% good or very good360 answers, June 2026 |
| Appointments (one month) | 5,590 in August 2026Same day 42.0%; face to face 69.5% | 5,887 in August 2026Same day 36.4%; face to face 84.1% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent8.6 including trainees and locums1,939 patients per permanent GP | 7.2 qualified permanent9.8 including trainees and locums1,805 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.