Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Kings Lane Medical Practice and Church Road Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Kings Lane Medical PracticeCH63 2LR× | Church Road Medical PracticeCH63 2LR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.9likely range 83.8 to 89.2129 survey answers | 89.0likely range 85.2 to 91.2121 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 94.5%likely range 91.2% to 96.6%, 129 answers | 89.1%likely range 85.2% to 92.1%, 121 answers |
| Access (mean of the two below) | 69.1%likely range 62.3% to 74.9% | 88.7%likely range 79.7% to 90.2%Clearly higher |
| Appointments within two weeks of booking | 83.6%likely range 74.6% to 89.8%, 1,383 appointments | 98.2%likely range 89.2% to 99.7%, 704 appointments |
| Calls answered by the practice | 54.5%likely range 44.3% to 64.3%, 1,921 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.2%likely range 52.2% to 64.0%, 121 answers | 87.8%likely range 83.7% to 91.0%, 118 answers |
| Reception and admin team | 97.4%likely range 94.9% to 98.7%, 128 answers | 97.3%likely range 94.9% to 98.6%, 121 answers |
| Having a preferred professional | 25.2%likely range 20.5% to 30.6%, 128 answers | 33.5%likely range 28.5% to 38.9%, 120 answers |
| Seeing your preferred professional | 54.1%likely range 41.9% to 65.9%, 30 answers | 64.4%likely range 54.6% to 73.2%, 39 answers |
| Knowing the next step | 95.3%likely range 92.2% to 97.3%, 126 answers | 92.5%likely range 88.9% to 94.9%, 116 answers |
| Contacting the practice | 85.0%likely range 80.4% to 88.7%, 127 answers | 89.4%likely range 85.6% to 92.4%, 120 answers |
| Wait for an appointment | 84.5%likely range 79.7% to 88.3%, 121 answers | 79.4%likely range 74.5% to 83.6%, 116 answers |
| Being listened to | 95.5%likely range 92.5% to 97.4%, 127 answers | 86.1%likely range 81.9% to 89.5%, 120 answers |
| Care and concern | 94.7%likely range 91.4% to 96.8%, 128 answers | 84.3%likely range 79.8% to 87.9%, 119 answers |
| Confidence and trust | 97.3%likely range 94.6% to 98.6%, 126 answers | 95.2%likely range 92.3% to 97.1%, 120 answers |
| Involvement in decisions | 98.3%likely range 96.0% to 99.3%, 122 answers | 93.3%likely range 89.9% to 95.7%, 113 answers |
| Needs met | 98.4%likely range 96.1% to 99.3%, 126 answers | 90.2%likely range 86.4% to 93.0%, 120 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.5%likely range 75.9% to 95.8%, 38 patients | 98.3%likely range 91.1% to 99.7%, 60 patients |
| Children at 18 months | 92.3%likely range 79.7% to 97.3%, 39 patients | 91.9%likely range 83.4% to 96.2%, 74 patients |
| Children at 5 years | 96.0%likely range 80.5% to 99.3%, 25 patients | 95.7%likely range 88.1% to 98.5%, 70 patients |
| Women aged 25 to 49 | 79.3%likely range 76.3% to 82.0%, 759 patients | 72.2%likely range 69.3% to 75.0%, 954 patients |
| Women aged 50 to 64 | 81.4%likely range 77.8% to 84.6%, 506 patients | 75.2%likely range 71.0% to 79.0%, 444 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,079August 2026 | 5,181August 2026 |
| Primary care network | Birkenhead PCN | Birkenhead PCN |
| Phone | 0151 6084347 | 0151 6088889 |
| Friends and Family Test (its own feedback) | 90.7% good or very good118 answers, June 2026 | 92.1% good or very good89 answers, June 2026 |
| Appointments (one month) | 2,183 in August 2026Same day 31.2%; face to face 62.4% | 2,219 in August 2026Same day 46.5%; face to face 75.6% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.94England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.7 qualified permanent4.8 including trainees and locums1,360 patients per permanent GP | 2.3 qualified permanent4.7 including trainees and locums2,220 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.