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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Town Hall Surgery’s Practice Grade is clearly higher than King Street Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureKing Street Medical CentreSK16 4JZ×Town Hall SurgerySK16 4LD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.6likely range 75.3 to 83.197 survey answers88.1likely range 84.5 to 90.596 survey answersClearly higher
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good89.8%likely range 85.8% to 92.7%, 97 answers87.0%likely range 83.1% to 90.1%, 96 answers
Access (mean of the two below)55.7%likely range 44.8% to 65.2%90.4%likely range 82.9% to 93.9%Clearly higher
Appointments within two weeks of booking65.2%likely range 54.3% to 74.7%, 1,224 appointments92.5%likely range 80.2% to 97.4%, 615 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone data88.1%likely range 79.8% to 93.3%, 1,867 calls
More survey questions (not part of the grade)
Getting through on the phone82.8%likely range 77.9% to 86.7%, 92 answers74.6%likely range 69.8% to 78.9%, 95 answers
Reception and admin team91.1%likely range 87.2% to 93.8%, 95 answers93.6%likely range 90.5% to 95.7%, 92 answers
Having a preferred professional29.5%likely range 24.6% to 34.9%, 96 answers39.9%likely range 34.9% to 45.2%, 94 answers
Seeing your preferred professional48.4%likely range 38.6% to 58.2%, 33 answers46.8%likely range 38.3% to 55.6%, 35 answers
Knowing the next step80.5%likely range 75.4% to 84.8%, 90 answers83.9%likely range 79.7% to 87.4%, 94 answers
Contacting the practice86.0%likely range 81.5% to 89.5%, 94 answers84.4%likely range 80.2% to 87.8%, 94 answers
Wait for an appointment71.4%likely range 65.7% to 76.6%, 86 answers77.9%likely range 72.9% to 82.2%, 83 answers
Being listened to92.5%likely range 88.8% to 95.1%, 92 answers91.4%likely range 88.0% to 93.9%, 94 answers
Care and concern92.3%likely range 88.6% to 94.9%, 92 answers92.0%likely range 88.6% to 94.4%, 93 answers
Confidence and trust98.1%likely range 95.7% to 99.2%, 90 answers92.9%likely range 89.7% to 95.1%, 93 answers
Involvement in decisions92.1%likely range 88.3% to 94.8%, 87 answers92.1%likely range 88.6% to 94.5%, 89 answers
Needs met91.0%likely range 87.0% to 93.9%, 88 answers92.9%likely range 89.6% to 95.1%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months77.8%likely range 59.2% to 89.4%, 27 patients100.0%likely range 85.7% to 100.0%, 23 patients
Children at 18 months73.7%likely range 51.2% to 88.2%, 19 patients94.1%likely range 73.0% to 99.0%, 17 patients
Children at 5 years100.0%likely range 87.5% to 100.0%, 27 patients79.4%likely range 63.2% to 89.7%, 34 patients
Women aged 25 to 4966.5%likely range 62.5% to 70.4%, 538 patients69.7%likely range 65.2% to 73.8%, 432 patients
Women aged 50 to 6465.8%likely range 59.9% to 71.2%, 266 patients77.7%likely range 72.4% to 82.2%, 278 patients
Facts (NHS England, not part of the grade)
Registered patients3,214August 20262,746August 2026
Primary care networkStalybridge, Dukinfield & Mossley PCNStalybridge, Dukinfield & Mossley PCN
Phone0161 33011420161 3302125
Friends and Family Test (its own feedback)95.7% good or very good92 answers, June 202695.7% good or very good70 answers, June 2026
Appointments (one month)1,322 in August 2026Same day 42.3%; face to face 81.5%1,356 in August 2026Same day 45.2%; face to face 81.6%
Antibiotic items per STAR-PU (one year)0.96England 0.74, April 2025 to March 20260.68England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.4 qualified permanent3.4 including trainees and locums945 patients per permanent GP1.1 qualified permanent1.3 including trainees and locums2,574 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences