Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Kildonan House and Pike View, Dr Malhotra & Partners cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Kildonan HouseBL6 5NW× | Pike View, Dr Malhotra & PartnersBL6 5PY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.8likely range 63.7 to 87.9114 survey answers | 84.5likely range 75.3 to 89.1111 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 70.8%likely range 50.6% to 85.2%, 114 answers | 89.0%likely range 76.0% to 95.4%, 111 answers |
| Access (mean of the two below) | 94.0%likely range 92.0% to 95.4%Clearly higher | 73.8%likely range 69.9% to 77.2% |
| Appointments within two weeks of booking | 97.2%likely range 95.0% to 98.4%, 5,884 appointmentsClearly higher | 81.1%likely range 74.9% to 86.1%, 2,853 appointments |
| Calls answered by the practice | 90.8%likely range 87.4% to 93.3%, 7,766 callsClearly higher | 66.5%likely range 61.5% to 71.1%, 7,651 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.9%likely range 43.3% to 80.4%, 108 answers | 73.3%likely range 57.8% to 84.7%, 105 answers |
| Reception and admin team | 69.5%likely range 49.2% to 84.3%, 113 answers | 94.3%likely range 82.3% to 98.3%, 106 answers |
| Having a preferred professional | 23.9%likely range 11.0% to 44.2%, 111 answers | 32.7%likely range 20.4% to 48.0%, 111 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 92.0%likely range 73.9% to 97.9%, 109 answers | 91.3%likely range 78.3% to 96.8%, 105 answers |
| Contacting the practice | 74.0%likely range 53.7% to 87.5%, 112 answers | 87.0%likely range 73.4% to 94.2%, 109 answers |
| Wait for an appointment | 78.1%likely range 57.2% to 90.5%, 105 answers | 84.5%likely range 69.9% to 92.7%, 103 answers |
| Being listened to | 82.7%likely range 63.2% to 93.0%, 114 answers | 90.3%likely range 77.4% to 96.2%, 108 answers |
| Care and concern | 79.1%likely range 59.1% to 90.8%, 113 answers | 89.8%likely range 76.6% to 95.9%, 108 answers |
| Confidence and trust | 85.7%likely range 66.6% to 94.8%, 113 answers | 94.9%likely range 83.2% to 98.6%, 106 answers |
| Involvement in decisions | 89.3%likely range 70.2% to 96.7%, 107 answers | 95.5%likely range 83.6% to 98.9%, 101 answers |
| Needs met | 95.5%likely range 78.9% to 99.2%, 113 answers | 92.0%likely range 79.5% to 97.2%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.7%likely range 86.8% to 96.1%, 124 patients | 88.1%likely range 81.6% to 92.6%, 135 patients |
| Children at 18 months | 85.6%likely range 77.2% to 91.2%, 97 patients | 95.3%likely range 89.4% to 98.0%, 106 patients |
| Children at 5 years | 89.3%likely range 83.1% to 93.4%, 140 patients | 89.9%likely range 83.2% to 94.1%, 119 patients |
| Women aged 25 to 49 | 70.9%likely range 69.0% to 72.6%, 2,430 patients | 74.9%likely range 72.9% to 76.7%, 1,991 patients |
| Women aged 50 to 64 | 73.0%likely range 70.7% to 75.3%, 1,428 patients | 78.0%likely range 75.4% to 80.3%, 1,080 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,570August 2026 | 11,603August 2026 |
| Primary care network | Horwich Network PCN | Horwich Network PCN |
| Phone | 01204 468161 | 01204 322888 |
| Friends and Family Test (its own feedback) | 85.7% good or very good49 answers, June 2026 | 92.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 8,411 in August 2026Same day 57.3%; face to face 57.0% | 4,377 in August 2026Same day 40.3%; face to face 73.7% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent12.4 including trainees and locums2,355 patients per permanent GP | 3.8 qualified permanent5.6 including trainees and locums3,043 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.