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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Family Doctors’s Practice Grade is clearly higher than Keystone GP Partnership’s: its likely range lies wholly above.

A page for this pair

MeasureKeystone GP PartnershipLS15 8BA×Family DoctorsLS15 8NN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.5likely range 73.9 to 82.3111 survey answers90.0likely range 87.4 to 91.8104 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good79.1%likely range 72.7% to 84.3%, 111 answers93.3%likely range 91.7% to 94.6%, 104 answersClearly higher
Access (mean of the two below)77.1%likely range 72.7% to 80.7%82.0%likely range 74.4% to 87.2%
Appointments within two weeks of booking93.3%likely range 88.1% to 96.3%, 2,329 appointments85.3%likely range 76.6% to 91.1%, 1,399 appointments
Calls answered by the practice60.8%likely range 53.8% to 67.4%, 4,102 calls78.6%likely range 66.3% to 87.2%, 1,185 calls
More survey questions (not part of the grade)
Getting through on the phone22.2%likely range 16.6% to 29.0%, 103 answers83.5%likely range 81.2% to 85.6%, 101 answers
Reception and admin team72.3%likely range 65.2% to 78.4%, 104 answers97.6%likely range 96.6% to 98.4%, 103 answers
Having a preferred professional19.8%likely range 14.7% to 26.2%, 110 answers37.7%likely range 35.0% to 40.5%, 105 answers
Seeing your preferred professionalNot shown: fewer than 30 answers65.8%likely range 61.2% to 70.2%, 39 answers
Knowing the next step78.4%likely range 71.6% to 83.9%, 102 answers95.7%likely range 94.4% to 96.7%, 102 answers
Contacting the practice64.1%likely range 56.8% to 70.7%, 108 answers85.3%likely range 83.2% to 87.2%, 104 answers
Wait for an appointment66.1%likely range 58.7% to 72.8%, 102 answers83.5%likely range 81.1% to 85.6%, 96 answers
Being listened to90.4%likely range 85.3% to 93.9%, 108 answers97.3%likely range 96.2% to 98.1%, 103 answers
Care and concern87.8%likely range 82.3% to 91.8%, 108 answers95.6%likely range 94.3% to 96.7%, 103 answers
Confidence and trust91.6%likely range 86.7% to 94.9%, 108 answers100.0%likely range 99.7% to 100.0%, 102 answers
Involvement in decisions93.7%likely range 89.1% to 96.5%, 105 answers100.0%likely range 99.7% to 100.0%, 101 answers
Needs met85.5%likely range 79.7% to 89.9%, 109 answers96.9%likely range 95.7% to 97.8%, 102 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.5%likely range 87.1% to 99.6%, 40 patients100.0%likely range 74.1% to 100.0%, 11 patients
Children at 18 months76.6%likely range 62.8% to 86.4%, 47 patients93.3%likely range 70.2% to 98.8%, 15 patients
Children at 5 years73.2%likely range 60.4% to 83.0%, 56 patients89.5%likely range 68.6% to 97.1%, 19 patients
Women aged 25 to 4966.6%likely range 63.7% to 69.4%, 1,034 patients79.2%likely range 74.1% to 83.5%, 288 patients
Women aged 50 to 6476.8%likely range 73.0% to 80.2%, 525 patients81.9%likely range 76.8% to 86.1%, 260 patients
Facts (NHS England, not part of the grade)
Registered patients13,550August 20262,487August 2026
Primary care networkCrossgates PCNCrossgates PCN
Phone0113 29518280113 2602262
Friends and Family Test (its own feedback)No results for June 20261 answers in June 2026; shares not published below 5
Appointments (one month)4,418 in August 2026Same day 26.6%; face to face 80.0%1,452 in August 2026Same day 46.7%; face to face 70.5%
Antibiotic items per STAR-PU (one year)0.63England 0.74, April 2025 to March 20260.80England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.8 qualified permanent7.6 including trainees and locums2,798 patients per permanent GP2.1 qualified permanent2.1 including trainees and locums1,166 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences