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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Kenwood Medical’s Practice Grade is clearly higher than The Eastern Avenue Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureKenwood MedicalIG2 6YG×The Eastern Avenue Medical CentreIG2 6RJ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.4likely range 83.0 to 90.6107 survey answersClearly higher71.7likely range 68.2 to 74.9148 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good86.5%likely range 80.4% to 90.9%, 107 answersClearly higher66.9%likely range 62.3% to 71.1%, 148 answers
Access (mean of the two below)89.4%likely range 85.5% to 92.0%82.8%likely range 78.0% to 86.5%
Appointments within two weeks of booking96.0%likely range 90.8% to 98.3%, 1,808 appointments94.8%likely range 89.2% to 97.6%, 1,778 appointments
Calls answered by the practice82.8%likely range 76.8% to 87.4%, 4,008 calls70.8%likely range 63.0% to 77.5%, 3,082 calls
More survey questions (not part of the grade)
Getting through on the phone76.3%likely range 69.1% to 82.2%, 105 answers34.3%likely range 30.0% to 38.9%, 147 answers
Reception and admin team83.2%likely range 76.8% to 88.2%, 107 answers69.9%likely range 65.4% to 74.0%, 149 answers
Having a preferred professional50.5%likely range 43.0% to 58.0%, 108 answers48.3%likely range 43.6% to 53.0%, 147 answers
Seeing your preferred professional38.1%likely range 27.6% to 49.8%, 47 answers28.1%likely range 22.5% to 34.4%, 75 answers
Knowing the next step85.3%likely range 79.0% to 89.9%, 106 answers77.7%likely range 73.4% to 81.4%, 139 answers
Contacting the practice84.5%likely range 78.2% to 89.2%, 107 answers60.9%likely range 56.2% to 65.4%, 146 answers
Wait for an appointment75.8%likely range 68.3% to 81.9%, 99 answers49.2%likely range 44.2% to 54.2%, 131 answers
Being listened to90.4%likely range 84.9% to 94.1%, 103 answers80.8%likely range 76.8% to 84.3%, 143 answers
Care and concern83.6%likely range 77.1% to 88.5%, 104 answers80.2%likely range 76.1% to 83.8%, 142 answers
Confidence and trust90.1%likely range 84.4% to 93.8%, 102 answers85.2%likely range 81.4% to 88.3%, 141 answers
Involvement in decisions90.0%likely range 84.2% to 93.9%, 98 answers90.2%likely range 86.8% to 92.7%, 132 answers
Needs met91.8%likely range 86.4% to 95.2%, 100 answers91.2%likely range 88.0% to 93.6%, 137 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.5%likely range 70.4% to 89.1%, 65 patients93.8%likely range 83.2% to 97.9%, 48 patients
Children at 18 months80.8%likely range 68.1% to 89.2%, 52 patients92.3%likely range 81.8% to 97.0%, 52 patients
Children at 5 years85.2%likely range 74.3% to 92.0%, 61 patients84.3%likely range 72.0% to 91.8%, 51 patients
Women aged 25 to 4956.7%likely range 54.0% to 59.3%, 1,357 patients49.9%likely range 46.8% to 53.0%, 1,020 patients
Women aged 50 to 6479.4%likely range 75.9% to 82.4%, 586 patients75.1%likely range 71.1% to 78.7%, 502 patients
Facts (NHS England, not part of the grade)
Registered patients7,063August 20265,908August 2026
Primary care networkFairlop PCNFairlop PCN
Phone020 85512341020 85504532
Friends and Family Test (its own feedback)100.0% good or very good16 answers, June 202681.4% good or very good59 answers, June 2026
Appointments (one month)3,233 in August 2026Same day 34.1%; face to face 66.0%2,381 in August 2026Same day 35.9%; face to face 59.4%
Antibiotic items per STAR-PU (one year)0.61England 0.74, April 2025 to March 20260.63England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent2.4 including trainees and locums3,513 patients per permanent GP1.9 qualified permanent1.9 including trainees and locums3,077 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences