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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Kelvingrove Medical Centre’s Practice Grade is clearly higher than Royal Primary Care Brooklyn’s: its likely range lies wholly above.

A page for this pair

MeasureKelvingrove Medical CentreDE75 7HA×Royal Primary Care BrooklynDE75 7AL×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade83.1likely range 77.0 to 87.2117 survey answersClearly higher62.4likely range 52.0 to 72.174 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good86.2%likely range 77.7% to 91.8%, 117 answersClearly higher55.6%likely range 41.1% to 69.3%, 74 answers
Access (mean of the two below)75.7%likely range 70.8% to 79.7%78.1%likely range 70.0% to 83.3%
Appointments within two weeks of booking80.0%likely range 72.5% to 85.8%, 2,078 appointments87.6%likely range 79.5% to 92.8%, 1,468 appointments
Calls answered by the practice71.3%likely range 65.1% to 76.9%, 4,636 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone66.2%likely range 55.8% to 75.2%, 113 answers36.5%likely range 23.4% to 51.9%, 68 answers
Reception and admin team86.7%likely range 78.2% to 92.3%, 115 answers67.7%likely range 52.6% to 79.8%, 71 answers
Having a preferred professional40.2%likely range 30.8% to 50.4%, 118 answers25.5%likely range 14.9% to 40.1%, 73 answers
Seeing your preferred professional32.7%likely range 19.9% to 48.8%, 49 answersNot shown: fewer than 30 answers
Knowing the next step89.6%likely range 81.4% to 94.4%, 113 answers63.8%likely range 48.2% to 76.9%, 67 answers
Contacting the practice84.6%likely range 75.7% to 90.6%, 115 answers48.1%likely range 34.0% to 62.5%, 73 answers
Wait for an appointment51.6%likely range 41.0% to 62.2%, 105 answers43.6%likely range 28.7% to 59.8%, 60 answers
Being listened to91.3%likely range 83.7% to 95.6%, 116 answers80.3%likely range 66.2% to 89.5%, 72 answers
Care and concern92.4%likely range 85.0% to 96.4%, 114 answers76.0%likely range 61.3% to 86.4%, 71 answers
Confidence and trust95.7%likely range 89.2% to 98.4%, 113 answers89.9%likely range 77.2% to 95.9%, 70 answers
Involvement in decisions94.8%likely range 88.0% to 97.9%, 112 answers81.6%likely range 67.0% to 90.7%, 67 answers
Needs met93.3%likely range 86.1% to 96.9%, 114 answers82.0%likely range 67.9% to 90.7%, 71 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.2%likely range 88.3% to 98.1%, 83 patients95.2%likely range 84.2% to 98.7%, 42 patients
Children at 18 months93.8%likely range 87.0% to 97.1%, 96 patients90.9%likely range 81.6% to 95.8%, 66 patients
Children at 5 years98.8%likely range 93.3% to 99.8%, 81 patients96.8%likely range 89.1% to 99.1%, 63 patients
Women aged 25 to 4973.7%likely range 71.5% to 75.8%, 1,604 patients73.9%likely range 71.2% to 76.4%, 1,077 patients
Women aged 50 to 6474.5%likely range 71.6% to 77.2%, 922 patients76.0%likely range 72.6% to 79.2%, 642 patients
Facts (NHS England, not part of the grade)
Registered patients9,699August 20266,932August 2026
Primary care networkAlfreton Ripley Crich & Heanor PCNAlfreton Ripley Crich & Heanor PCN
Phone01773 71320101773 712552
Friends and Family Test (its own feedback)No results for June 202681.9% good or very good105 answers, June 2026
Appointments (one month)3,879 in August 2026Same day 31.2%; face to face 57.4%3,020 in August 2026Same day 30.8%; face to face 61.0%
Antibiotic items per STAR-PU (one year)0.77England 0.74, April 2025 to March 20260.85England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.0 qualified permanent9.9 including trainees and locums1,928 patients per permanent GP3.5 qualified permanent3.5 including trainees and locums2,003 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences