Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Jubilee Healthcare and Kensington Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Jubilee HealthcareCV1 3GB× | Kensington Road SurgeryCV5 6HY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.5likely range 69.4 to 83.7120 survey answers | 78.1likely range 72.0 to 83.199 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.9%likely range 63.4% to 83.7%, 120 answers | 74.5%likely range 66.1% to 81.4%, 99 answers |
| Access (mean of the two below) | 83.4%likely range 79.7% to 86.2% | 86.4%likely range 81.0% to 90.2% |
| Appointments within two weeks of booking | 95.6%likely range 91.4% to 97.8%, 2,658 appointments | 98.0%likely range 92.3% to 99.5%, 1,273 appointments |
| Calls answered by the practice | 71.1%likely range 65.1% to 76.4%, 5,120 calls | 74.6%likely range 65.5% to 82.0%, 2,189 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 69.8%likely range 57.6% to 79.8%, 111 answers | 49.0%likely range 40.0% to 58.1%, 93 answers |
| Reception and admin team | 87.8%likely range 77.7% to 93.7%, 116 answers | 85.2%likely range 77.8% to 90.5%, 97 answers |
| Having a preferred professional | 30.2%likely range 20.5% to 42.0%, 119 answers | 18.1%likely range 12.2% to 26.0%, 98 answers |
| Seeing your preferred professional | 63.1%likely range 43.0% to 79.5%, 43 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 93.1%likely range 84.1% to 97.2%, 113 answers | 91.6%likely range 85.0% to 95.5%, 91 answers |
| Contacting the practice | 75.3%likely range 63.7% to 84.2%, 116 answers | 76.8%likely range 68.4% to 83.5%, 97 answers |
| Wait for an appointment | 82.5%likely range 70.7% to 90.2%, 103 answers | 77.8%likely range 69.4% to 84.5%, 93 answers |
| Being listened to | 89.4%likely range 79.4% to 94.8%, 113 answers | 84.5%likely range 76.8% to 90.1%, 93 answers |
| Care and concern | 87.6%likely range 77.3% to 93.6%, 113 answers | 82.5%likely range 74.6% to 88.3%, 95 answers |
| Confidence and trust | 94.2%likely range 85.6% to 97.8%, 114 answers | 95.3%likely range 89.8% to 97.9%, 94 answers |
| Involvement in decisions | 93.7%likely range 84.6% to 97.6%, 108 answers | 90.7%likely range 83.8% to 94.8%, 91 answers |
| Needs met | 89.5%likely range 79.5% to 94.9%, 112 answers | 88.2%likely range 81.1% to 92.8%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.7%likely range 79.3% to 94.2%, 71 patients | 96.2%likely range 81.1% to 99.3%, 26 patients |
| Children at 18 months | 84.2%likely range 74.4% to 90.7%, 76 patients | 80.0%likely range 60.9% to 91.1%, 25 patients |
| Children at 5 years | 84.2%likely range 75.8% to 90.0%, 101 patients | 91.3%likely range 79.7% to 96.6%, 46 patients |
| Women aged 25 to 49 | 52.2%likely range 49.9% to 54.5%, 1,786 patients | 51.2%likely range 47.9% to 54.5%, 875 patients |
| Women aged 50 to 64 | 73.6%likely range 70.5% to 76.5%, 811 patients | 78.3%likely range 74.0% to 82.0%, 410 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,885August 2026 | 5,014August 2026 |
| Primary care network | Go West PCN | Go West PCN |
| Phone | 0247 6223565 | 024 76672466 |
| Friends and Family Test (its own feedback) | 3 answers in June 2026; shares not published below 5 | 85.7% good or very good7 answers, June 2026 |
| Appointments (one month) | 3,590 in August 2026Same day 65.2%; face to face 67.1% | 1,564 in August 2026Same day 56.0%; face to face 44.5% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent8.4 including trainees and locums1,982 patients per permanent GP | 3.8 qualified permanent3.8 including trainees and locums1,329 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.