Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Hungerford Medical Centre and Grosvenor Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Hungerford Medical CentreCW1 5HA× | Grosvenor Medical CentreCW1 3HB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.1likely range 53.5 to 75.5110 survey answers | 68.2likely range 54.7 to 78.4121 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 57.1%likely range 40.7% to 72.0%, 110 answers | 68.4%likely range 49.2% to 82.8%, 121 answers |
| Access (mean of the two below) | 83.5%likely range 79.5% to 86.5%Clearly higher | 67.6%likely range 63.3% to 71.6% |
| Appointments within two weeks of booking | 94.4%likely range 89.2% to 97.1%, 2,148 appointmentsClearly higher | 71.5%likely range 64.9% to 77.4%, 3,000 appointments |
| Calls answered by the practice | 72.6%likely range 66.4% to 78.0%, 4,660 calls | 63.6%likely range 58.1% to 68.8%, 6,384 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 36.5%likely range 21.8% to 54.1%, 98 answers | 37.3%likely range 21.2% to 57.0%, 113 answers |
| Reception and admin team | 58.7%likely range 41.9% to 73.6%, 106 answers | 79.4%likely range 60.4% to 90.7%, 117 answers |
| Having a preferred professional | 26.2%likely range 14.4% to 42.7%, 109 answers | 17.4%likely range 7.4% to 35.8%, 120 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 66.8%likely range 49.5% to 80.5%, 102 answers | 78.0%likely range 58.8% to 89.8%, 116 answers |
| Contacting the practice | 43.3%likely range 28.0% to 59.9%, 106 answers | 66.8%likely range 47.6% to 81.7%, 120 answers |
| Wait for an appointment | 63.6%likely range 45.9% to 78.3%, 97 answers | 65.4%likely range 45.0% to 81.4%, 105 answers |
| Being listened to | 71.8%likely range 54.9% to 84.2%, 106 answers | 88.5%likely range 71.0% to 96.1%, 118 answers |
| Care and concern | 75.7%likely range 59.1% to 87.1%, 107 answers | 88.4%likely range 70.7% to 96.0%, 118 answers |
| Confidence and trust | 78.4%likely range 61.8% to 89.1%, 104 answers | 95.0%likely range 79.4% to 99.0%, 118 answers |
| Involvement in decisions | 80.6%likely range 63.3% to 91.0%, 95 answers | 99.1%likely range 84.6% to 100.0%, 110 answers |
| Needs met | 79.4%likely range 62.8% to 89.8%, 103 answers | 93.4%likely range 76.8% to 98.4%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.9%likely range 92.7% to 99.4%, 96 patients | 92.0%likely range 86.5% to 95.4%, 150 patients |
| Children at 18 months | 97.1%likely range 91.9% to 99.0%, 105 patients | 94.4%likely range 89.8% to 97.1%, 162 patients |
| Children at 5 years | 94.1%likely range 87.6% to 97.2%, 101 patients | 90.2%likely range 84.7% to 93.9%, 163 patients |
| Women aged 25 to 49 | 63.9%likely range 61.6% to 66.1%, 1,811 patients | 60.5%likely range 58.6% to 62.3%, 2,711 patients |
| Women aged 50 to 64 | 73.1%likely range 70.1% to 75.9%, 922 patients | 65.3%likely range 62.7% to 67.9%, 1,290 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,645August 2026 | 15,864August 2026 |
| Primary care network | Crewe - Ghr PCN | Crewe - Ghr PCN |
| Phone | 01270 275949 | 01270 256340 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 87.7% good or very good138 answers, June 2026 |
| Appointments (one month) | 3,590 in August 2026Same day 32.4%; face to face 84.9% | 5,902 in August 2026Same day 26.0%; face to face 61.4% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.5 qualified permanent4.6 including trainees and locums4,339 patients per permanent GP | 11.7 qualified permanent19.8 including trainees and locums1,357 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.