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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Horton Park Medical Practice and The Ridge Medical Pract. cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureHorton Park Medical PracticeBD7 3EG×The Ridge Medical Pract.BD7 3JX×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.6likely range 59.4 to 79.3105 survey answers46.1likely range 23.9 to 73.785 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good68.4%likely range 52.5% to 80.8%, 105 answers42.3%likely range 10.7% to 81.8%, 85 answers
Access (mean of the two below)75.4%likely range 72.3% to 78.3%Clearly higher54.7%likely range 53.0% to 56.3%
Appointments within two weeks of booking82.8%likely range 78.8% to 86.2%, 6,053 appointments86.7%likely range 84.6% to 88.6%, 16,971 appointments
Calls answered by the practice67.9%likely range 63.0% to 72.5%, 7,632 callsClearly higher22.6%likely range 20.0% to 25.3%, 19,490 calls
More survey questions (not part of the grade)
Getting through on the phone36.1%likely range 22.5% to 52.3%, 100 answers17.3%likely range 2.2% to 66.3%, 83 answers
Reception and admin team81.6%likely range 66.3% to 91.0%, 100 answers61.4%likely range 19.8% to 91.1%, 82 answers
Having a preferred professional45.0%likely range 30.4% to 60.5%, 105 answers21.0%likely range 3.1% to 68.7%, 84 answers
Seeing your preferred professional32.6%likely range 14.4% to 58.1%, 41 answersNot shown: fewer than 30 answers
Knowing the next step77.5%likely range 60.3% to 88.6%, 86 answers62.1%likely range 19.3% to 91.8%, 76 answers
Contacting the practice64.8%likely range 48.7% to 78.1%, 102 answers37.8%likely range 8.8% to 79.3%, 85 answers
Wait for an appointment50.0%likely range 33.9% to 66.2%, 91 answers46.6%likely range 10.8% to 86.2%, 68 answers
Being listened to78.9%likely range 63.1% to 89.1%, 98 answers79.4%likely range 29.8% to 97.2%, 76 answers
Care and concern79.4%likely range 63.5% to 89.5%, 97 answers74.1%likely range 26.3% to 95.8%, 76 answers
Confidence and trust90.5%likely range 76.0% to 96.6%, 92 answers81.8%likely range 32.1% to 97.7%, 79 answers
Involvement in decisions91.4%likely range 77.2% to 97.1%, 92 answers79.2%likely range 28.7% to 97.3%, 72 answers
Needs met86.1%likely range 71.0% to 94.0%, 96 answers79.3%likely range 30.4% to 97.1%, 79 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months77.7%likely range 71.6% to 82.7%, 215 patients79.1%likely range 74.8% to 82.9%, 388 patients
Children at 18 months77.0%likely range 70.7% to 82.3%, 200 patients79.3%likely range 75.1% to 82.9%, 410 patients
Children at 5 years84.7%likely range 78.9% to 89.2%, 190 patients74.7%likely range 70.3% to 78.6%, 415 patients
Women aged 25 to 4950.1%likely range 48.2% to 51.9%, 2,895 patients56.3%likely range 55.0% to 57.6%, 5,463 patients
Women aged 50 to 6466.6%likely range 63.5% to 69.6%, 893 patients67.2%likely range 65.3% to 69.1%, 2,287 patients
Facts (NHS England, not part of the grade)
Registered patients15,639August 202630,950August 2026
Primary care networkThe Five Parks PCNThe Five Parks PCN
Phone01274 08764601274 425600
Friends and Family Test (its own feedback)82.2% good or very good107 answers, June 202675.4% good or very good313 answers, June 2026
Appointments (one month)8,196 in August 2026Same day 52.4%; face to face 55.4%21,978 in August 2026Same day 56.8%; face to face 43.7%
Antibiotic items per STAR-PU (one year)0.88England 0.74, April 2025 to March 20260.69England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.3 qualified permanent8.8 including trainees and locums2,134 patients per permanent GP14.9 qualified permanent30.8 including trainees and locums2,080 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences