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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice score with its 95% interval and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Horizon Healthcare’s Practice score is clearly higher than Al-Waqas Medical Centre’s: its 95% interval lies wholly above.

A page for this pair

MeasureHorizon HealthcareLE5 5UB×Al-Waqas Medical CentreLE2 1DJ×
Practice score (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice score74.295% interval 62.8 to 83.184 survey answersClearly higher51.795% interval 46.4 to 57.190 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good68.9%95% interval 52.7% to 81.6%, 84 answers53.3%95% interval 46.9% to 59.6%, 90 answers
Access (mean of the two below)86.3%95% interval 83.2% to 88.1%Clearly higher47.8%95% interval 38.2% to 58.4%
Appointments within two weeks of booking95.8%95% interval 92.7% to 97.6%, 4,304 appointmentsNot in the grade: too few appointments
Calls answered by the practiceNot in the grade: no phone data38.2%95% interval 28.6% to 48.8%, 1,794 calls
More survey questions (not part of the rating)
Getting through on the phone63.6%95% interval 46.9% to 77.6%, 80 answers30.5%95% interval 24.8% to 36.8%, 86 answers
Reception and admin team82.2%95% interval 66.6% to 91.4%, 82 answers68.3%95% interval 62.0% to 74.0%, 88 answers
Having a preferred professional29.8%95% interval 17.4% to 46.1%, 83 answers48.9%95% interval 42.4% to 55.5%, 86 answers
Seeing your preferred professional35.4%95% interval 15.5% to 62.1%, 31 answers34.0%95% interval 25.4% to 43.7%, 40 answers
Knowing the next step84.3%95% interval 68.2% to 93.1%, 75 answers63.5%95% interval 56.2% to 70.1%, 71 answers
Contacting the practice65.9%95% interval 49.3% to 79.3%, 81 answers47.6%95% interval 41.2% to 54.1%, 88 answers
Wait for an appointment83.6%95% interval 67.1% to 92.7%, 73 answers43.4%95% interval 36.8% to 50.3%, 79 answers
Being listened to89.5%95% interval 75.0% to 96.0%, 80 answers80.3%95% interval 74.6% to 85.0%, 86 answers
Care and concern86.8%95% interval 71.8% to 94.5%, 80 answers76.5%95% interval 70.5% to 81.6%, 86 answers
Confidence and trust94.1%95% interval 80.7% to 98.4%, 77 answers90.2%95% interval 85.4% to 93.6%, 80 answers
Involvement in decisions95.5%95% interval 82.0% to 99.0%, 72 answers94.2%95% interval 90.0% to 96.7%, 77 answers
Needs met90.3%95% interval 75.6% to 96.6%, 76 answers89.9%95% interval 84.9% to 93.3%, 78 answers
Vaccinations and screening (NHS England QOF, not part of the rating)
Babies at 8 months82.1%95% interval 73.7% to 88.2%, 106 patients88.2%95% interval 76.6% to 94.5%, 51 patients
Children at 18 months82.6%95% interval 74.4% to 88.5%, 109 patients84.2%95% interval 72.6% to 91.5%, 57 patients
Children at 5 years80.8%95% interval 72.0% to 87.4%, 99 patients78.7%95% interval 66.9% to 87.1%, 61 patients
Women aged 25 to 4939.9%95% interval 37.6% to 42.2%, 1,745 patients55.6%95% interval 52.2% to 59.1%, 789 patients
Women aged 50 to 6464.0%95% interval 60.6% to 67.3%, 778 patients76.9%95% interval 71.8% to 81.2%, 307 patients
Facts (NHS England, not part of the rating)
Registered patients10,310August 20264,520August 2026
Primary care networkThe Leicester Foxes PCNThe Leicester Foxes PCN
Phone01163 1903430116 2543003
Friends and Family Test (its own feedback)No results for June 202681.8% good or very good22 answers, June 2026
Appointments (one month)8,962 in August 2026Same day 79.7%; face to face 82.3%2,381 in August 2026Same day 61.2%; face to face 58.0%
Antibiotic items per STAR-PU (one year)0.62England 0.74, April 2025 to March 20260.64England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.7 qualified permanent7.6 including trainees and locums6,186 patients per permanent GP1.3 qualified permanent2.1 including trainees and locums3,531 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice score is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How the rating works.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences