Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Horizon Healthcare and Osmaston Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Horizon HealthcareDE1 1TH× | Osmaston SurgeryDE23 8JX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.5likely range 44.4 to 83.1101 survey answers | 53.4likely range 37.0 to 69.275 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 66.2%likely range 33.2% to 88.5%, 101 answers | 52.0%likely range 28.6% to 74.5%, 75 answers |
| Access (mean of the two below) | 70.3%likely range 68.3% to 72.1%Clearly higher | 56.6%likely range 54.2% to 58.3% |
| Appointments within two weeks of booking | 96.2%likely range 93.7% to 97.7%, 5,472 appointments | 94.3%likely range 90.1% to 96.7%, 2,993 appointments |
| Calls answered by the practice | 44.4%likely range 41.2% to 47.6%, 19,195 callsClearly higher | 18.8%likely range 16.5% to 21.3%, 20,755 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 36.1%likely range 12.4% to 69.3%, 96 answers | 21.5%likely range 7.4% to 48.2%, 70 answers |
| Reception and admin team | 82.1%likely range 46.0% to 96.1%, 95 answers | 65.9%likely range 39.4% to 85.2%, 68 answers |
| Having a preferred professional | 24.3%likely range 6.7% to 58.9%, 100 answers | 46.4%likely range 24.0% to 70.3%, 73 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.9%likely range 38.2% to 92.9%, 92 answers | 54.5%likely range 29.4% to 77.6%, 66 answers |
| Contacting the practice | 61.3%likely range 29.0% to 86.0%, 98 answers | 32.1%likely range 14.1% to 57.6%, 75 answers |
| Wait for an appointment | 78.1%likely range 40.1% to 95.0%, 83 answers | 46.0%likely range 22.8% to 71.0%, 66 answers |
| Being listened to | 73.0%likely range 37.8% to 92.4%, 94 answers | 82.5%likely range 56.9% to 94.4%, 75 answers |
| Care and concern | 75.2%likely range 39.8% to 93.3%, 95 answers | 81.8%likely range 55.8% to 94.1%, 73 answers |
| Confidence and trust | 81.8%likely range 44.8% to 96.1%, 90 answers | 91.6%likely range 67.0% to 98.3%, 73 answers |
| Involvement in decisions | 85.5%likely range 47.9% to 97.4%, 88 answers | 86.6%likely range 60.0% to 96.5%, 68 answers |
| Needs met | 80.4%likely range 44.7% to 95.4%, 96 answers | 84.0%likely range 58.2% to 95.2%, 73 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.8%likely range 86.4% to 92.4%, 393 patients | 83.5%likely range 75.4% to 89.3%, 109 patients |
| Children at 18 months | 81.0%likely range 76.7% to 84.7%, 369 patients | 63.0%likely range 53.6% to 71.5%, 108 patients |
| Children at 5 years | 67.9%likely range 62.7% to 72.7%, 330 patients | 71.1%likely range 62.7% to 78.2%, 128 patients |
| Women aged 25 to 49 | 57.3%likely range 56.0% to 58.5%, 6,082 patients | 51.7%likely range 49.5% to 53.9%, 1,976 patients |
| Women aged 50 to 64 | 67.6%likely range 65.4% to 69.7%, 1,808 patients | 58.9%likely range 55.7% to 62.0%, 944 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 29,473August 2026 | 11,540August 2026 |
| Primary care network | Derby City North PCN | Derby City North PCN |
| Phone | 01332 737777 | 01332 346433 |
| Friends and Family Test (its own feedback) | 88.9% good or very good9 answers, June 2026 | 84.0% good or very good25 answers, June 2026 |
| Appointments (one month) | 10,398 in August 2026Same day 41.7%; face to face 67.5% | 3,468 in August 2026Same day 44.3%; face to face 67.4% |
| Antibiotic items per STAR-PU (one year) | 0.56England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.9 qualified permanent9.9 including trainees and locums2,980 patients per permanent GP | 4.5 qualified permanent6.0 including trainees and locums2,546 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.