Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Horfield HC and Gloucester Road Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Horfield HCBS7 9RR× | Gloucester Road Medical CentreBS7 8SA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.1likely range 59.1 to 80.098 survey answers | 82.7likely range 73.4 to 88.1121 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 70.6%likely range 53.6% to 83.3%, 98 answers | 85.2%likely range 71.9% to 92.8%, 121 answers |
| Access (mean of the two below) | 72.0%likely range 68.7% to 75.1% | 76.7%likely range 74.0% to 79.1% |
| Appointments within two weeks of booking | 76.3%likely range 71.3% to 80.6%, 4,881 appointments | 93.9%likely range 90.5% to 96.2%, 4,322 appointmentsClearly higher |
| Calls answered by the practice | 67.7%likely range 63.2% to 71.9%, 9,224 calls | 59.4%likely range 55.1% to 63.6%, 10,674 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.2%likely range 38.5% to 72.5%, 86 answers | 73.2%likely range 57.6% to 84.6%, 106 answers |
| Reception and admin team | 88.2%likely range 72.4% to 95.5%, 91 answers | 95.3%likely range 84.2% to 98.7%, 114 answers |
| Having a preferred professional | 31.8%likely range 18.6% to 48.8%, 98 answers | 11.9%likely range 5.3% to 24.7%, 120 answers |
| Seeing your preferred professional | 45.2%likely range 21.3% to 71.5%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.2%likely range 68.9% to 93.7%, 92 answers | 95.7%likely range 84.8% to 98.9%, 114 answers |
| Contacting the practice | 75.8%likely range 58.7% to 87.3%, 95 answers | 91.7%likely range 79.4% to 96.9%, 115 answers |
| Wait for an appointment | 51.6%likely range 34.3% to 68.6%, 86 answers | 75.9%likely range 60.5% to 86.6%, 107 answers |
| Being listened to | 81.5%likely range 64.6% to 91.4%, 91 answers | 89.5%likely range 76.8% to 95.6%, 116 answers |
| Care and concern | 75.3%likely range 57.8% to 87.2%, 90 answers | 90.7%likely range 78.3% to 96.4%, 116 answers |
| Confidence and trust | 78.3%likely range 60.7% to 89.4%, 88 answers | 98.6%likely range 89.3% to 99.8%, 116 answers |
| Involvement in decisions | 76.9%likely range 59.3% to 88.4%, 89 answers | 94.3%likely range 82.1% to 98.3%, 105 answers |
| Needs met | 78.4%likely range 60.3% to 89.6%, 84 answers | 97.5%likely range 87.5% to 99.6%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.3%likely range 85.3% to 93.7%, 195 patients | 96.4%likely range 92.8% to 98.3%, 197 patients |
| Children at 18 months | 81.8%likely range 75.7% to 86.7%, 187 patients | 92.4%likely range 87.8% to 95.3%, 197 patients |
| Children at 5 years | 81.7%likely range 75.7% to 86.5%, 197 patients | 93.6%likely range 89.7% to 96.1%, 233 patients |
| Women aged 25 to 49 | 65.5%likely range 63.9% to 67.0%, 3,713 patients | 73.0%likely range 71.7% to 74.3%, 4,617 patients |
| Women aged 50 to 64 | 75.3%likely range 72.7% to 77.7%, 1,140 patients | 77.9%likely range 75.8% to 79.8%, 1,712 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,231August 2026 | 22,689August 2026 |
| Primary care network | Phoenix (Bnssg) PCN | Phoenix (Bnssg) PCN |
| Phone | 0117 9695391 | 0117 9497774 |
| Friends and Family Test (its own feedback) | 94.3% good or very good265 answers, June 2026 | 94.7% good or very good511 answers, June 2026 |
| Appointments (one month) | 6,459 in August 2026Same day 31.1%; face to face 63.5% | 6,707 in August 2026Same day 28.8%; face to face 62.8% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.45England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.0 qualified permanent14.9 including trainees and locums1,823 patients per permanent GP | 8.8 qualified permanent10.8 including trainees and locums2,563 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.