Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Hope Farm Medical Centre and Whitby Health Partnership cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Hope Farm Medical CentreCH66 2WW× | Whitby Health PartnershipCH65 6TG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.7likely range 75.4 to 93.1111 survey answers | 70.8likely range 51.9 to 84.0105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 88.1%likely range 70.6% to 95.8%, 111 answers | 67.2%likely range 40.3% to 86.1%, 105 answers |
| Access (mean of the two below) | 86.5%likely range 83.4% to 88.9%Clearly higher | 78.9%likely range 75.3% to 82.1% |
| Appointments within two weeks of booking | 88.8%likely range 84.3% to 92.1%, 3,867 appointments | 81.2%likely range 76.6% to 85.1%, 4,980 appointments |
| Calls answered by the practice | 84.2%likely range 79.9% to 87.7%, 6,970 calls | 76.5%likely range 70.9% to 81.4%, 5,181 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.1%likely range 45.4% to 80.7%, 105 answers | 52.3%likely range 27.2% to 76.3%, 99 answers |
| Reception and admin team | 94.4%likely range 78.1% to 98.8%, 106 answers | 84.7%likely range 57.4% to 95.8%, 104 answers |
| Having a preferred professional | 38.0%likely range 22.0% to 57.0%, 111 answers | 30.9%likely range 12.8% to 57.7%, 107 answers |
| Seeing your preferred professional | 63.4%likely range 35.1% to 84.8%, 48 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.5%likely range 70.4% to 96.2%, 104 answers | 74.3%likely range 46.5% to 90.6%, 102 answers |
| Contacting the practice | 78.5%likely range 59.3% to 90.2%, 107 answers | 71.0%likely range 44.1% to 88.4%, 107 answers |
| Wait for an appointment | 75.2%likely range 54.7% to 88.4%, 97 answers | 71.6%likely range 42.3% to 89.7%, 90 answers |
| Being listened to | 86.1%likely range 67.8% to 94.8%, 107 answers | 84.3%likely range 55.9% to 95.8%, 97 answers |
| Care and concern | 88.4%likely range 70.4% to 96.0%, 106 answers | 79.8%likely range 51.4% to 93.7%, 98 answers |
| Confidence and trust | 94.2%likely range 77.8% to 98.7%, 105 answers | 88.6%likely range 61.1% to 97.5%, 99 answers |
| Involvement in decisions | 97.4%likely range 81.5% to 99.7%, 99 answers | 91.1%likely range 63.6% to 98.4%, 97 answers |
| Needs met | 93.2%likely range 76.2% to 98.3%, 103 answers | 95.4%likely range 69.9% to 99.5%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.5%likely range 84.9% to 94.2%, 158 patients | 88.8%likely range 81.8% to 93.3%, 116 patients |
| Children at 18 months | 92.4%likely range 87.1% to 95.6%, 157 patients | 91.5%likely range 85.8% to 95.1%, 142 patients |
| Children at 5 years | 89.7%likely range 83.6% to 93.6%, 145 patients | 94.2%likely range 89.4% to 96.9%, 156 patients |
| Women aged 25 to 49 | 73.8%likely range 72.1% to 75.4%, 2,601 patients | 72.6%likely range 70.8% to 74.3%, 2,481 patients |
| Women aged 50 to 64 | 73.1%likely range 70.8% to 75.4%, 1,425 patients | 74.7%likely range 72.4% to 76.9%, 1,460 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,202August 2026 | 15,920August 2026 |
| Primary care network | One Ellesmere Port PCN | One Ellesmere Port PCN |
| Phone | 0151 3573777 | 0151 3556144 |
| Friends and Family Test (its own feedback) | 97.7% good or very good43 answers, June 2026 | 86.0% good or very good570 answers, June 2026 |
| Appointments (one month) | 6,367 in August 2026Same day 31.0%; face to face 77.6% | 6,661 in August 2026Same day 41.1%; face to face 50.2% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.5 qualified permanent10.0 including trainees and locums1,787 patients per permanent GP | 8.0 qualified permanent8.9 including trainees and locums1,983 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.