Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Hollywood Medical Centre and Hollyoaks Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Hollywood Medical CentreB47 5DP× | Hollyoaks Medical CentreB47 6ET× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.2likely range 78.7 to 86.3117 survey answers | 83.4likely range 78.2 to 87.290 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 88.1%likely range 82.1% to 92.2%, 117 answers | 82.5%likely range 75.5% to 87.8%, 90 answers |
| Access (mean of the two below) | 71.5%likely range 66.5% to 75.8% | 85.2%likely range 79.9% to 88.8%Clearly higher |
| Appointments within two weeks of booking | 71.9%likely range 64.2% to 78.6%, 2,234 appointments | 93.1%likely range 85.7% to 96.8%, 1,339 appointmentsClearly higher |
| Calls answered by the practice | 70.9%likely range 64.6% to 76.4%, 4,725 calls | 77.3%likely range 69.6% to 83.5%, 2,870 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 78.4%likely range 71.3% to 84.2%, 113 answers | 78.1%likely range 70.6% to 84.2%, 87 answers |
| Reception and admin team | 91.8%likely range 86.4% to 95.1%, 115 answers | 85.2%likely range 78.5% to 90.1%, 88 answers |
| Having a preferred professional | 51.1%likely range 43.4% to 58.7%, 117 answers | 39.9%likely range 32.3% to 48.1%, 89 answers |
| Seeing your preferred professional | 44.6%likely range 34.2% to 55.6%, 59 answers | 60.3%likely range 47.2% to 72.1%, 36 answers |
| Knowing the next step | 86.3%likely range 80.1% to 90.8%, 117 answers | 92.5%likely range 86.9% to 95.9%, 85 answers |
| Contacting the practice | 83.1%likely range 76.6% to 88.1%, 117 answers | 84.4%likely range 77.6% to 89.4%, 89 answers |
| Wait for an appointment | 65.8%likely range 57.9% to 72.8%, 112 answers | 93.6%likely range 88.0% to 96.7%, 79 answers |
| Being listened to | 95.3%likely range 90.8% to 97.7%, 115 answers | 92.8%likely range 87.1% to 96.0%, 85 answers |
| Care and concern | 95.8%likely range 91.4% to 98.0%, 115 answers | 93.2%likely range 87.8% to 96.3%, 87 answers |
| Confidence and trust | 97.1%likely range 93.2% to 98.8%, 115 answers | 95.9%likely range 91.2% to 98.2%, 86 answers |
| Involvement in decisions | 95.6%likely range 91.0% to 97.9%, 108 answers | 92.1%likely range 86.3% to 95.5%, 85 answers |
| Needs met | 88.0%likely range 82.0% to 92.2%, 115 answers | 96.6%likely range 92.1% to 98.6%, 85 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.8%likely range 85.1% to 96.6%, 83 patients | 90.0%likely range 76.9% to 96.0%, 40 patients |
| Children at 18 months | 86.3%likely range 78.0% to 91.8%, 95 patients | 83.9%likely range 72.2% to 91.3%, 56 patients |
| Children at 5 years | 88.9%likely range 80.2% to 94.0%, 81 patients | 85.1%likely range 72.3% to 92.6%, 47 patients |
| Women aged 25 to 49 | 78.2%likely range 75.8% to 80.4%, 1,250 patients | 78.7%likely range 75.5% to 81.5%, 713 patients |
| Women aged 50 to 64 | 84.0%likely range 81.2% to 86.6%, 708 patients | 80.3%likely range 76.5% to 83.6%, 472 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,319August 2026 | 5,069August 2026 |
| Primary care network | Redditch & Bromsgrove Nightingales PCN | Redditch & Bromsgrove Nightingales PCN |
| Phone | 01564 822642 | 01564 823182 |
| Friends and Family Test (its own feedback) | 100.0% good or very good7 answers, June 2026 | 100.0% good or very good6 answers, June 2026 |
| Appointments (one month) | 4,189 in August 2026Same day 32.6%; face to face 81.2% | 2,846 in August 2026Same day 47.5%; face to face 52.5% |
| Antibiotic items per STAR-PU (one year) | 0.91England 0.74, April 2025 to March 2026 | 1.11England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.7 qualified permanent6.4 including trainees and locums1,783 patients per permanent GP | 3.0 qualified permanent3.0 including trainees and locums1,670 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.