Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Hillview Family Practice and Grange Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Hillview Family PracticeBS13 0JP× | Grange Road SurgeryBS13 8LD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.5likely range 68.2 to 78.191 survey answers | 78.1likely range 72.1 to 82.7111 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 71.8%likely range 64.5% to 78.1%, 91 answers | 78.5%likely range 70.2% to 85.0%, 111 answers |
| Access (mean of the two below) | 77.3%likely range 72.3% to 81.3% | 76.9%likely range 72.8% to 80.1% |
| Appointments within two weeks of booking | 83.5%likely range 76.2% to 88.9%, 1,988 appointments | 90.8%likely range 84.6% to 94.7%, 1,960 appointments |
| Calls answered by the practice | 71.1%likely range 64.3% to 77.0%, 4,052 calls | 62.9%likely range 57.5% to 67.9%, 6,799 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 46.8%likely range 39.2% to 54.5%, 87 answers | 51.1%likely range 42.0% to 60.2%, 107 answers |
| Reception and admin team | 75.7%likely range 68.6% to 81.6%, 90 answers | 79.5%likely range 71.2% to 86.0%, 107 answers |
| Having a preferred professional | 48.1%likely range 40.6% to 55.7%, 90 answers | 35.3%likely range 27.2% to 44.3%, 110 answers |
| Seeing your preferred professional | 22.4%likely range 14.1% to 33.6%, 39 answers | 39.5%likely range 27.0% to 53.4%, 48 answers |
| Knowing the next step | 77.0%likely range 69.7% to 83.0%, 84 answers | 79.8%likely range 71.3% to 86.2%, 105 answers |
| Contacting the practice | 68.2%likely range 60.7% to 74.9%, 89 answers | 70.6%likely range 61.7% to 78.1%, 109 answers |
| Wait for an appointment | 63.2%likely range 54.9% to 70.7%, 77 answers | 50.6%likely range 41.4% to 59.8%, 104 answers |
| Being listened to | 85.3%likely range 79.1% to 89.9%, 90 answers | 84.9%likely range 77.1% to 90.3%, 106 answers |
| Care and concern | 82.5%likely range 75.9% to 87.5%, 90 answers | 86.8%likely range 79.2% to 91.8%, 106 answers |
| Confidence and trust | 83.1%likely range 76.5% to 88.1%, 89 answers | 90.7%likely range 83.8% to 94.8%, 105 answers |
| Involvement in decisions | 86.8%likely range 80.6% to 91.3%, 85 answers | 91.7%likely range 84.8% to 95.6%, 100 answers |
| Needs met | 81.9%likely range 75.3% to 87.1%, 89 answers | 89.6%likely range 82.5% to 94.1%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.4%likely range 71.9% to 88.2%, 86 patients | 79.3%likely range 71.3% to 85.6%, 121 patients |
| Children at 18 months | 83.8%likely range 75.6% to 89.6%, 105 patients | 80.5%likely range 72.9% to 86.3%, 133 patients |
| Children at 5 years | 85.2%likely range 77.3% to 90.7%, 108 patients | 77.1%likely range 69.9% to 83.1%, 153 patients |
| Women aged 25 to 49 | 68.2%likely range 65.7% to 70.6%, 1,411 patients | 65.3%likely range 63.4% to 67.2%, 2,408 patients |
| Women aged 50 to 64 | 69.7%likely range 65.7% to 73.5%, 522 patients | 69.4%likely range 66.2% to 72.4%, 836 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,395August 2026 | 12,047August 2026 |
| Primary care network | Swift PCN | Swift PCN |
| Phone | 0117 3015240 | 0117 9644343 |
| Friends and Family Test (its own feedback) | 94.8% good or very good115 answers, June 2026 | 97.3% good or very good336 answers, June 2026 |
| Appointments (one month) | 2,502 in August 2026Same day 49.8%; face to face 64.4% | 4,070 in August 2026Same day 32.0%; face to face 77.9% |
| Antibiotic items per STAR-PU (one year) | 0.78England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.5 qualified permanent3.5 including trainees and locums2,125 patients per permanent GP | 9.5 qualified permanent10.6 including trainees and locums1,273 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.