Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Hildenborough Medical Group and Tonbridge Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Hildenborough Medical GroupTN11 9HL× | Tonbridge Medical GroupTN9 1EP× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.0likely range 67.9 to 84.9117 survey answers | 80.7likely range 67.8 to 87.7105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.9%likely range 63.6% to 87.6%, 117 answers | 82.8%likely range 64.5% to 92.7%, 105 answers |
| Access (mean of the two below) | 78.1%likely range 73.3% to 81.2% | 75.6%likely range 71.8% to 78.9% |
| Appointments within two weeks of booking | 96.5%likely range 89.3% to 98.9%, 1,081 appointmentsClearly higher | 80.5%likely range 74.4% to 85.4%, 3,047 appointments |
| Calls answered by the practice | 59.5%likely range 53.3% to 65.4%, 5,178 calls | 70.7%likely range 66.0% to 74.9%, 8,359 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.8%likely range 30.6% to 59.9%, 109 answers | 68.5%likely range 49.1% to 83.0%, 102 answers |
| Reception and admin team | 74.7%likely range 59.9% to 85.4%, 113 answers | 97.4%likely range 82.5% to 99.7%, 99 answers |
| Having a preferred professional | 35.6%likely range 23.1% to 50.5%, 117 answers | 34.6%likely range 19.5% to 53.6%, 105 answers |
| Seeing your preferred professional | 70.8%likely range 47.0% to 86.9%, 47 answers | 53.1%likely range 24.5% to 79.8%, 36 answers |
| Knowing the next step | 87.6%likely range 74.4% to 94.5%, 114 answers | 88.0%likely range 69.8% to 95.9%, 97 answers |
| Contacting the practice | 71.8%likely range 57.1% to 83.0%, 117 answers | 78.1%likely range 59.2% to 89.8%, 103 answers |
| Wait for an appointment | 66.2%likely range 51.1% to 78.6%, 113 answers | 67.5%likely range 47.3% to 82.8%, 93 answers |
| Being listened to | 83.3%likely range 69.5% to 91.7%, 114 answers | 88.9%likely range 71.4% to 96.3%, 102 answers |
| Care and concern | 80.0%likely range 65.7% to 89.4%, 113 answers | 85.8%likely range 67.7% to 94.6%, 102 answers |
| Confidence and trust | 90.7%likely range 78.5% to 96.3%, 117 answers | 93.3%likely range 77.0% to 98.3%, 101 answers |
| Involvement in decisions | 94.3%likely range 82.4% to 98.3%, 106 answers | 89.9%likely range 71.7% to 96.9%, 94 answers |
| Needs met | 94.9%likely range 84.0% to 98.5%, 116 answers | 84.3%likely range 65.7% to 93.8%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.4%likely range 87.5% to 96.6%, 121 patients | 90.7%likely range 85.6% to 94.1%, 183 patients |
| Children at 18 months | 88.5%likely range 82.0% to 92.9%, 131 patients | 88.0%likely range 82.2% to 92.1%, 167 patients |
| Children at 5 years | 85.5%likely range 79.2% to 90.2%, 159 patients | 86.7%likely range 81.3% to 90.8%, 196 patients |
| Women aged 25 to 49 | 74.5%likely range 72.6% to 76.2%, 2,267 patients | 69.4%likely range 67.8% to 71.0%, 3,320 patients |
| Women aged 50 to 64 | 81.7%likely range 79.8% to 83.4%, 1,760 patients | 77.9%likely range 75.7% to 79.9%, 1,507 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,704August 2026 | 18,040August 2026 |
| Primary care network | Tonbridge PCN | Tonbridge PCN |
| Phone | 01732 838777 | 01732 352907 |
| Friends and Family Test (its own feedback) | 91.8% good or very good98 answers, June 2026 | 99.0% good or very good99 answers, June 2026 |
| Appointments (one month) | 5,297 in August 2026Same day 26.1%; face to face 69.2% | 5,877 in August 2026Same day 44.2%; face to face 79.4% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.2 qualified permanent9.2 including trainees and locums2,329 patients per permanent GP | 5.0 qualified permanent9.1 including trainees and locums3,611 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.