Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Highcliffe Medical Centre and Christchurch Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Highcliffe Medical CentreBH23 5ET× | Christchurch Medical PracticeBH23 3AF× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.9likely range 67.0 to 83.3109 survey answers | 73.7likely range 63.6 to 80.6120 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.3%likely range 66.2% to 89.4%, 109 answers | 77.9%likely range 63.7% to 87.6%, 120 answers |
| Access (mean of the two below) | 68.7%likely range 65.4% to 71.7% | 63.7%likely range 58.6% to 68.3% |
| Appointments within two weeks of booking | 81.0%likely range 77.2% to 84.3%, 7,159 appointments | 73.2%likely range 68.1% to 77.8%, 4,891 appointments |
| Calls answered by the practice | 56.3%likely range 50.9% to 61.5%, 7,043 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 30.1%likely range 18.3% to 45.3%, 103 answers | 38.4%likely range 25.0% to 53.8%, 110 answers |
| Reception and admin team | 90.9%likely range 78.5% to 96.5%, 106 answers | 85.0%likely range 71.6% to 92.7%, 119 answers |
| Having a preferred professional | 15.5%likely range 7.6% to 29.0%, 109 answers | 19.5%likely range 10.4% to 33.5%, 118 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.6%likely range 77.7% to 96.3%, 101 answers | 89.8%likely range 77.1% to 95.8%, 115 answers |
| Contacting the practice | 68.9%likely range 54.1% to 80.6%, 110 answers | 74.2%likely range 59.7% to 84.9%, 119 answers |
| Wait for an appointment | 70.3%likely range 54.2% to 82.6%, 92 answers | 61.6%likely range 45.9% to 75.3%, 105 answers |
| Being listened to | 86.5%likely range 72.9% to 93.8%, 104 answers | 85.9%likely range 72.2% to 93.4%, 113 answers |
| Care and concern | 81.3%likely range 67.0% to 90.3%, 105 answers | 84.2%likely range 70.3% to 92.3%, 114 answers |
| Confidence and trust | 95.9%likely range 85.1% to 99.0%, 105 answers | 95.0%likely range 83.7% to 98.6%, 113 answers |
| Involvement in decisions | 95.6%likely range 84.5% to 98.9%, 102 answers | 91.6%likely range 79.1% to 97.0%, 110 answers |
| Needs met | 93.7%likely range 82.1% to 98.0%, 105 answers | 92.5%likely range 80.4% to 97.3%, 114 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.1%likely range 89.0% to 98.6%, 76 patients | 85.9%likely range 76.9% to 91.7%, 85 patients |
| Children at 18 months | 86.5%likely range 77.9% to 92.1%, 89 patients | 86.3%likely range 77.0% to 92.1%, 80 patients |
| Children at 5 years | 92.7%likely range 86.8% to 96.1%, 124 patients | 88.9%likely range 81.9% to 93.4%, 117 patients |
| Women aged 25 to 49 | 76.8%likely range 74.7% to 78.7%, 1,751 patients | 64.4%likely range 62.3% to 66.5%, 1,965 patients |
| Women aged 50 to 64 | 77.2%likely range 74.9% to 79.3%, 1,441 patients | 70.9%likely range 68.5% to 73.1%, 1,480 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,352August 2026 | 15,344August 2026 |
| Primary care network | Christchurch PCN | Christchurch PCN |
| Phone | 01425 272203 | 01202 474311 |
| Friends and Family Test (its own feedback) | 92.6% good or very good394 answers, June 2026 | 86.3% good or very good204 answers, June 2026 |
| Appointments (one month) | 11,530 in August 2026Same day 50.0%; face to face 46.7% | 8,457 in August 2026Same day 22.8%; face to face 75.6% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.87England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.7 qualified permanent9.8 including trainees and locums1,758 patients per permanent GP | 7.9 qualified permanent7.9 including trainees and locums1,933 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.