Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Helston Medical Centre and Cober Valley Health cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Helston Medical CentreTR13 8AU× | Cober Valley HealthTR13 8RT× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.6likely range 63.1 to 77.4116 survey answers | 77.3likely range 73.2 to 80.7106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.7%likely range 68.7% to 88.8%, 116 answers | 78.9%likely range 73.5% to 83.4%, 106 answers |
| Access (mean of the two below) | 50.2%likely range 45.1% to 55.0% | 73.4%likely range 68.3% to 77.9%Clearly higher |
| Appointments within two weeks of booking | 59.7%likely range 54.6% to 64.5%, 5,710 appointments | 74.6%likely range 67.6% to 80.6%, 2,619 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | 72.1%likely range 64.5% to 78.6%, 3,163 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.2%likely range 39.3% to 64.8%, 111 answers | 74.8%likely range 68.8% to 79.9%, 95 answers |
| Reception and admin team | 76.9%likely range 64.6% to 85.9%, 115 answers | 85.6%likely range 80.8% to 89.4%, 101 answers |
| Having a preferred professional | 41.8%likely range 30.0% to 54.6%, 116 answers | 23.3%likely range 18.6% to 28.7%, 107 answers |
| Seeing your preferred professional | 49.3%likely range 29.6% to 69.2%, 43 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.1%likely range 70.1% to 90.0%, 112 answers | 84.4%likely range 79.4% to 88.3%, 102 answers |
| Contacting the practice | 70.4%likely range 57.6% to 80.6%, 115 answers | 78.6%likely range 73.1% to 83.1%, 103 answers |
| Wait for an appointment | 53.8%likely range 40.4% to 66.7%, 103 answers | 62.3%likely range 55.8% to 68.5%, 89 answers |
| Being listened to | 89.9%likely range 79.2% to 95.5%, 110 answers | 88.3%likely range 83.8% to 91.7%, 102 answers |
| Care and concern | 90.9%likely range 80.6% to 96.0%, 113 answers | 89.7%likely range 85.3% to 92.9%, 102 answers |
| Confidence and trust | 96.3%likely range 87.8% to 99.0%, 113 answers | 92.4%likely range 88.4% to 95.1%, 100 answers |
| Involvement in decisions | 92.1%likely range 81.8% to 96.8%, 107 answers | 92.5%likely range 88.5% to 95.1%, 101 answers |
| Needs met | 86.9%likely range 75.6% to 93.4%, 111 answers | 94.3%likely range 90.8% to 96.6%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.7%likely range 84.1% to 94.7%, 118 patients | 87.0%likely range 74.3% to 93.9%, 46 patients |
| Children at 18 months | 87.4%likely range 80.5% to 92.1%, 127 patients | 81.0%likely range 66.7% to 90.0%, 42 patients |
| Children at 5 years | 87.8%likely range 81.3% to 92.2%, 139 patients | 87.0%likely range 75.6% to 93.6%, 54 patients |
| Women aged 25 to 49 | 72.7%likely range 70.7% to 74.5%, 2,099 patients | 83.0%likely range 80.3% to 85.5%, 807 patients |
| Women aged 50 to 64 | 73.3%likely range 70.9% to 75.6%, 1,368 patients | 82.4%likely range 79.1% to 85.2%, 612 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,845August 2026 | 5,909August 2026 |
| Primary care network | Isles of Scilly & South Kerrier PCN | Isles of Scilly & South Kerrier PCN |
| Phone | 01326 572637 | 01326 558714 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 94.7% good or very good359 answers, June 2026 |
| Appointments (one month) | 6,849 in August 2026Same day 24.0%; face to face 55.3% | 3,759 in August 2026Same day 41.7%; face to face 90.8% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 11.1 qualified permanent14.9 including trainees and locums1,250 patients per permanent GP | 2.6 qualified permanent2.6 including trainees and locums2,261 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.