Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Heaton Mersey Med.pract. and Heaton Moor Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Heaton Mersey Med.pract.SK4 3BT× | Heaton Moor Medical GroupSK4 4NX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.3likely range 73.3 to 87.693 survey answers | 74.3likely range 37.9 to 89.1131 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.1%likely range 72.4% to 92.5%, 93 answers | 75.8%likely range 23.8% to 96.9%, 131 answers |
| Access (mean of the two below) | 75.6%likely range 70.3% to 79.8% | 70.7%likely range 68.5% to 72.7% |
| Appointments within two weeks of booking | 77.2%likely range 68.9% to 83.7%, 1,853 appointments | 75.3%likely range 72.7% to 77.7%, 17,290 appointments |
| Calls answered by the practice | 73.8%likely range 67.4% to 79.4%, 4,277 calls | 65.9%likely range 62.5% to 69.1%, 16,398 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 84.3%likely range 70.7% to 92.2%, 85 answers | 56.2%likely range 13.1% to 91.6%, 119 answers |
| Reception and admin team | 91.6%likely range 80.0% to 96.7%, 90 answers | 91.5%likely range 33.0% to 99.6%, 126 answers |
| Having a preferred professional | 27.8%likely range 17.0% to 41.8%, 92 answers | 16.6%likely range 1.5% to 71.7%, 130 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 92.8%likely range 81.6% to 97.4%, 90 answers | 83.4%likely range 27.0% to 98.6%, 121 answers |
| Contacting the practice | 82.7%likely range 69.5% to 90.9%, 92 answers | 67.9%likely range 19.1% to 95.0%, 127 answers |
| Wait for an appointment | 73.4%likely range 58.3% to 84.5%, 80 answers | 76.1%likely range 22.1% to 97.3%, 115 answers |
| Being listened to | 88.1%likely range 75.7% to 94.6%, 90 answers | 86.7%likely range 30.1% to 99.0%, 128 answers |
| Care and concern | 89.3%likely range 77.1% to 95.3%, 90 answers | 83.4%likely range 27.6% to 98.5%, 125 answers |
| Confidence and trust | 93.0%likely range 81.7% to 97.5%, 88 answers | 92.9%likely range 34.1% to 99.7%, 127 answers |
| Involvement in decisions | 94.3%likely range 83.2% to 98.2%, 85 answers | 91.5%likely range 31.5% to 99.6%, 117 answers |
| Needs met | 91.1%likely range 79.4% to 96.5%, 89 answers | 89.1%likely range 31.5% to 99.3%, 127 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.7%likely range 87.1% to 97.9%, 75 patients | 92.7%likely range 90.3% to 94.6%, 563 patients |
| Children at 18 months | 88.9%likely range 80.2% to 94.0%, 81 patients | 90.9%likely range 88.2% to 93.0%, 558 patients |
| Children at 5 years | 96.5%likely range 90.2% to 98.8%, 86 patients | 89.1%likely range 86.5% to 91.3%, 643 patients |
| Women aged 25 to 49 | 76.1%likely range 73.9% to 78.2%, 1,511 patients | 77.9%likely range 77.0% to 78.7%, 10,097 patients |
| Women aged 50 to 64 | 80.7%likely range 77.7% to 83.4%, 751 patients | 80.0%likely range 78.8% to 81.2%, 4,530 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,505August 2026 | 54,706August 2026 |
| Primary care network | Heatons Group Network PCN | Heatons Group Network PCN |
| Phone | 0161 4269400 | 0161 4320671 |
| Friends and Family Test (its own feedback) | 96.8% good or very good342 answers, June 2026 | 94.1% good or very good1,828 answers, June 2026 |
| Appointments (one month) | 3,689 in August 2026Same day 34.8%; face to face 70.9% | 26,410 in August 2026Same day 50.4%; face to face 62.9% |
| Antibiotic items per STAR-PU (one year) | 0.73England 0.74, April 2025 to March 2026 | 0.94England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.7 qualified permanent4.7 including trainees and locums2,320 patients per permanent GP | 17.7 qualified permanent27.9 including trainees and locums3,088 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.