Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Heathfielde Medical Centre and Phgh Doctors cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Heathfielde Medical CentreN2 0EQ× | Phgh DoctorsNW11 7TE× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.2likely range 61.0 to 73.0114 survey answers | 75.2likely range 64.7 to 82.1102 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 60.1%likely range 51.4% to 68.2%, 114 answers | 79.8%likely range 64.9% to 89.4%, 102 answers |
| Access (mean of the two below) | 83.6%likely range 79.1% to 87.2%Clearly higher | 64.4%likely range 59.5% to 68.8% |
| Appointments within two weeks of booking | 95.0%likely range 90.6% to 97.4%, 2,603 appointmentsClearly higher | 84.0%likely range 77.4% to 88.9%, 2,374 appointments |
| Calls answered by the practice | 72.1%likely range 64.2% to 78.9%, 2,919 callsClearly higher | 44.8%likely range 37.5% to 52.2%, 3,601 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 36.1%likely range 28.2% to 44.9%, 111 answers | 49.3%likely range 33.9% to 64.9%, 93 answers |
| Reception and admin team | 74.1%likely range 65.8% to 81.0%, 114 answers | 82.6%likely range 67.8% to 91.4%, 99 answers |
| Having a preferred professional | 50.5%likely range 41.9% to 59.1%, 114 answers | 38.9%likely range 25.4% to 54.4%, 102 answers |
| Seeing your preferred professional | 42.9%likely range 31.1% to 55.5%, 55 answers | 23.0%likely range 9.6% to 45.6%, 49 answers |
| Knowing the next step | 76.2%likely range 67.8% to 82.9%, 108 answers | 89.2%likely range 75.3% to 95.7%, 96 answers |
| Contacting the practice | 46.8%likely range 38.3% to 55.5%, 113 answers | 77.1%likely range 61.9% to 87.4%, 101 answers |
| Wait for an appointment | 50.4%likely range 41.3% to 59.4%, 103 answers | 61.0%likely range 44.1% to 75.6%, 86 answers |
| Being listened to | 78.6%likely range 70.5% to 84.9%, 110 answers | 86.7%likely range 72.2% to 94.3%, 94 answers |
| Care and concern | 75.9%likely range 67.7% to 82.6%, 111 answers | 89.1%likely range 75.0% to 95.7%, 94 answers |
| Confidence and trust | 86.5%likely range 79.3% to 91.4%, 110 answers | 92.4%likely range 78.9% to 97.5%, 90 answers |
| Involvement in decisions | 90.6%likely range 84.0% to 94.6%, 107 answers | 91.8%likely range 77.9% to 97.3%, 88 answers |
| Needs met | 86.6%likely range 79.5% to 91.5%, 111 answers | 90.2%likely range 76.4% to 96.4%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.3%likely range 76.0% to 93.7%, 55 patients | 91.3%likely range 85.4% to 95.0%, 138 patients |
| Children at 18 months | 94.9%likely range 86.1% to 98.3%, 59 patients | 95.1%likely range 90.2% to 97.6%, 143 patients |
| Children at 5 years | 89.5%likely range 81.3% to 94.4%, 86 patients | 94.4%likely range 88.8% to 97.2%, 124 patients |
| Women aged 25 to 49 | 60.0%likely range 57.3% to 62.5%, 1,346 patients | 56.6%likely range 54.5% to 58.6%, 2,210 patients |
| Women aged 50 to 64 | 74.5%likely range 71.3% to 77.4%, 799 patients | 76.1%likely range 73.6% to 78.5%, 1,136 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,920August 2026 | 12,662August 2026 |
| Primary care network | Barnet 6 PCN | Barnet 6 PCN |
| Phone | 020 84589262 | 020 82092400 |
| Friends and Family Test (its own feedback) | 77.8% good or very good18 answers, June 2026 | 89.4% good or very good113 answers, June 2026 |
| Appointments (one month) | 3,040 in August 2026Same day 75.8%; face to face 28.2% | 4,284 in August 2026Same day 72.4%; face to face 42.1% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | 0.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent2.1 including trainees and locums3,689 patients per permanent GP | 3.4 qualified permanent3.5 including trainees and locums3,762 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.