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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Haxby Group Scarborough and Brook Square Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureHaxby Group ScarboroughYO11 1UB×Brook Square SurgeryYO12 7AS×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.4likely range 52.0 to 85.6116 survey answers72.9likely range 64.3 to 79.0116 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good64.9%likely range 37.2% to 85.2%, 116 answers78.2%likely range 66.1% to 86.8%, 116 answers
Access (mean of the two below)86.3%likely range 83.0% to 88.2%Clearly higher60.3%likely range 56.1% to 64.3%
Appointments within two weeks of booking95.8%likely range 92.5% to 97.7%, 3,753 appointmentsClearly higher58.1%likely range 52.1% to 63.9%, 4,076 appointments
Calls answered by the practiceNot in the grade: no phone data62.4%likely range 56.5% to 67.9%, 5,733 calls
More survey questions (not part of the grade)
Getting through on the phone30.6%likely range 10.8% to 61.4%, 95 answers43.7%likely range 31.4% to 56.8%, 108 answers
Reception and admin team59.3%likely range 30.7% to 82.8%, 99 answers84.4%likely range 72.8% to 91.6%, 111 answers
Having a preferred professional24.4%likely range 8.4% to 53.1%, 115 answers21.7%likely range 13.0% to 33.8%, 115 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step71.8%likely range 42.9% to 89.6%, 112 answers78.1%likely range 65.6% to 87.0%, 109 answers
Contacting the practice55.3%likely range 29.1% to 78.9%, 114 answers70.2%likely range 57.5% to 80.4%, 114 answers
Wait for an appointment52.9%likely range 25.8% to 78.4%, 99 answers50.0%likely range 36.6% to 63.4%, 99 answers
Being listened to86.9%likely range 57.6% to 97.0%, 108 answers86.9%likely range 75.5% to 93.4%, 109 answers
Care and concern87.8%likely range 58.7% to 97.3%, 109 answers86.7%likely range 75.4% to 93.3%, 110 answers
Confidence and trust90.2%likely range 61.1% to 98.2%, 107 answers93.5%likely range 83.5% to 97.6%, 106 answers
Involvement in decisions92.2%likely range 63.2% to 98.8%, 105 answers94.3%likely range 84.3% to 98.1%, 100 answers
Needs met90.2%likely range 61.8% to 98.1%, 111 answers91.8%likely range 81.7% to 96.6%, 111 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.7%likely range 89.0% to 96.4%, 174 patients84.3%likely range 76.0% to 90.1%, 102 patients
Children at 18 months86.3%likely range 80.1% to 90.7%, 160 patients87.5%likely range 79.0% to 92.9%, 88 patients
Children at 5 years88.3%likely range 83.4% to 91.9%, 222 patients80.9%likely range 71.5% to 87.7%, 89 patients
Women aged 25 to 4971.3%likely range 69.8% to 72.8%, 3,408 patients66.4%likely range 64.1% to 68.6%, 1,630 patients
Women aged 50 to 6471.4%likely range 69.4% to 73.2%, 2,147 patients75.8%likely range 73.1% to 78.3%, 1,038 patients
Facts (NHS England, not part of the grade)
Registered patients23,777August 202610,536August 2026
Primary care networkScarborough Core PCNScarborough Core PCN
Phone01723 36083501723 360098
Friends and Family Test (its own feedback)No results for June 202689.6% good or very good307 answers, June 2026
Appointments (one month)10,172 in August 2026Same day 25.7%; face to face 63.4%4,484 in August 2026Same day 19.2%; face to face 72.8%
Antibiotic items per STAR-PU (one year)0.84England 0.74, April 2025 to March 20260.84England 0.74, April 2025 to March 2026
GPs (full-time equivalent)12.9 qualified permanent19.2 including trainees and locums1,839 patients per permanent GP5.2 qualified permanent5.2 including trainees and locums2,045 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences