Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Hassengate Medical Centre and Horndon-on-the-Hill Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Hassengate Medical CentreSS17 0PH× | Horndon-on-the-Hill SurgerySS17 8LB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.4likely range 72.6 to 86.1139 survey answers | 79.4likely range 75.8 to 82.385 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 79.1%likely range 68.0% to 87.1%, 139 answers | 80.7%likely range 77.2% to 83.8%, 85 answers |
| Access (mean of the two below) | 83.4%likely range 80.5% to 85.8% | 76.1%likely range 67.4% to 82.6% |
| Appointments within two weeks of booking | 93.9%likely range 90.9% to 96.0%, 5,335 appointments | 85.3%likely range 73.5% to 92.4%, 819 appointments |
| Calls answered by the practice | 72.7%likely range 67.9% to 77.1%, 7,429 calls | 66.8%likely range 53.9% to 77.7%, 1,188 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.2%likely range 43.9% to 67.9%, 128 answers | 66.6%likely range 62.4% to 70.5%, 80 answers |
| Reception and admin team | 88.7%likely range 78.9% to 94.2%, 139 answers | 89.4%likely range 86.6% to 91.7%, 84 answers |
| Having a preferred professional | 35.6%likely range 25.2% to 47.4%, 140 answers | 26.8%likely range 23.2% to 30.6%, 84 answers |
| Seeing your preferred professional | 48.7%likely range 29.1% to 68.8%, 44 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.6%likely range 70.4% to 89.2%, 132 answers | 83.2%likely range 79.7% to 86.2%, 79 answers |
| Contacting the practice | 71.1%likely range 59.4% to 80.6%, 138 answers | 76.0%likely range 72.3% to 79.4%, 84 answers |
| Wait for an appointment | 72.8%likely range 60.4% to 82.4%, 124 answers | 85.5%likely range 82.1% to 88.4%, 75 answers |
| Being listened to | 89.0%likely range 79.1% to 94.6%, 133 answers | 80.4%likely range 76.9% to 83.5%, 84 answers |
| Care and concern | 83.8%likely range 73.0% to 90.9%, 133 answers | 83.1%likely range 79.7% to 86.0%, 82 answers |
| Confidence and trust | 93.5%likely range 84.8% to 97.4%, 136 answers | 91.5%likely range 88.8% to 93.5%, 82 answers |
| Involvement in decisions | 90.6%likely range 80.8% to 95.7%, 126 answers | 92.5%likely range 89.9% to 94.5%, 78 answers |
| Needs met | 88.4%likely range 78.4% to 94.1%, 134 answers | 95.5%likely range 93.4% to 96.9%, 83 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.6%likely range 81.0% to 92.1%, 137 patients | 81.5%likely range 63.3% to 91.8%, 27 patients |
| Children at 18 months | 83.2%likely range 76.6% to 88.3%, 155 patients | 85.0%likely range 64.0% to 94.8%, 20 patients |
| Children at 5 years | 81.7%likely range 74.2% to 87.4%, 131 patients | 90.9%likely range 72.2% to 97.5%, 22 patients |
| Women aged 25 to 49 | 80.0%likely range 78.3% to 81.7%, 2,230 patients | 75.8%likely range 71.2% to 79.9%, 364 patients |
| Women aged 50 to 64 | 82.3%likely range 80.1% to 84.4%, 1,201 patients | 80.9%likely range 75.8% to 85.2%, 267 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,506August 2026 | 2,554August 2026 |
| Primary care network | Stanford-le-Hope PCN | Stanford-le-Hope PCN |
| Phone | 01375 808210 | 01375 642362 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good8 answers, June 2026 |
| Appointments (one month) | 6,440 in August 2026Same day 60.2%; face to face 59.2% | 927 in August 2026Same day 41.6%; face to face 69.1% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.5 qualified permanent8.9 including trainees and locums2,453 patients per permanent GP | 1.0 qualified permanent1.0 including trainees and locums |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.