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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Haslingden Healthcare and Rossendale Valley Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureHaslingden HealthcareBB4 5SL×Rossendale Valley Medical PracticeBB4 5SL×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.4likely range 79.9 to 91.6108 survey answers82.4likely range 78.9 to 84.797 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good88.4%likely range 77.8% to 94.3%, 108 answers80.4%likely range 77.5% to 83.0%, 97 answers
Access (mean of the two below)84.8%likely range 80.9% to 87.6%86.9%likely range 77.6% to 91.7%
Appointments within two weeks of booking90.4%likely range 84.1% to 94.4%, 1,984 appointments89.3%likely range 75.1% to 95.8%, 549 appointments
Calls answered by the practice79.1%likely range 74.4% to 83.1%, 6,885 calls84.4%likely range 72.6% to 91.7%, 1,151 calls
More survey questions (not part of the grade)
Getting through on the phone80.5%likely range 68.3% to 88.7%, 104 answers86.7%likely range 84.0% to 88.9%, 90 answers
Reception and admin team97.2%likely range 89.2% to 99.3%, 107 answers92.4%likely range 90.3% to 94.1%, 94 answers
Having a preferred professional24.0%likely range 15.0% to 36.2%, 110 answers37.3%likely range 34.0% to 40.7%, 97 answers
Seeing your preferred professionalNot shown: fewer than 30 answers72.8%likely range 67.0% to 78.0%, 32 answers
Knowing the next step93.3%likely range 83.6% to 97.4%, 104 answers91.6%likely range 89.4% to 93.4%, 90 answers
Contacting the practice87.7%likely range 76.9% to 93.8%, 109 answers88.8%likely range 86.4% to 90.9%, 93 answers
Wait for an appointment83.5%likely range 71.7% to 91.0%, 103 answers85.6%likely range 82.7% to 88.0%, 82 answers
Being listened to90.4%likely range 80.0% to 95.7%, 105 answers88.1%likely range 85.6% to 90.2%, 93 answers
Care and concern91.6%likely range 81.5% to 96.4%, 105 answers83.4%likely range 80.6% to 85.9%, 94 answers
Confidence and trust93.8%likely range 84.3% to 97.7%, 104 answers93.6%likely range 91.6% to 95.1%, 92 answers
Involvement in decisions93.2%likely range 83.2% to 97.5%, 99 answers92.2%likely range 90.0% to 93.9%, 91 answers
Needs met96.2%likely range 87.7% to 98.9%, 106 answers87.7%likely range 85.2% to 89.8%, 92 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.7%likely range 85.7% to 96.4%, 96 patients73.7%likely range 51.2% to 88.2%, 19 patients
Children at 18 months94.2%likely range 87.1% to 97.5%, 86 patients83.3%likely range 66.4% to 92.7%, 30 patients
Children at 5 years87.7%likely range 80.4% to 92.5%, 114 patients89.7%likely range 73.6% to 96.4%, 29 patients
Women aged 25 to 4974.1%likely range 72.0% to 76.1%, 1,691 patients72.9%likely range 68.4% to 77.0%, 410 patients
Women aged 50 to 6477.8%likely range 75.1% to 80.2%, 1,034 patients80.4%likely range 74.5% to 85.1%, 214 patients
Facts (NHS England, not part of the grade)
Registered patients10,813August 20262,601August 2026
Primary care networkRossendale West PCNRossendale West PCN
Phone01706 60511501706 226705
Friends and Family Test (its own feedback)96.2% good or very good106 answers, June 2026100.0% good or very good38 answers, June 2026
Appointments (one month)3,566 in August 2026Same day 43.7%; face to face 72.3%677 in August 2026Same day 41.5%; face to face 67.7%
Antibiotic items per STAR-PU (one year)1.01England 0.74, April 2025 to March 20260.89England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.3 qualified permanent4.3 including trainees and locums4,634 patients per permanent GP1.4 qualified permanent1.4 including trainees and locums1,858 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences